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List the Barriers to Effective Listening
- External Noise The noise in the environment
- Internal Noise The noise in your head
- Information Overload Encountering too much data of facts to process
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External Noise The noise in the environment
A barrier to Effective Listening
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Internal Noise The noise in your head
A barrier to Effective Listening
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Information Overload Encountering too much data of facts to process
A barrier to Effective Listening
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Label and define Poor Listening Habits
- Imitation Listening pretending to listen
- Selective Listening Hearing only what you want to hear
- Defensive Listening Believing everything is a criticism of you
- Combative Listening Listening with the sole intent on attacking the speaker
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Imitation Listening pretending to listen
A barrier to Effective Listening
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Selective Listening Hearing only what you want to hear
A barrier to Effective Listening
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Defensive Listening Believing everything is a criticism of you
A barrier to Effective Listening
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Combative Listening Listening with the sole intent on attacking the speaker
A barrier to Effective Listening
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Define Active Listening
Paying attention (listening to learn) & asking questions for clarity
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Paying attention (listening to learn) & asking questions for clarity
Define Active Listening
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List a Standard needed for Proper Communication
Open-mindedness, Clarity, Vernacular, Accuracy of Information
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Open-mindedness, Clarity, Vernacular, Accuracy of Information
List a Standard needed for Proper Communication
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What are some of the benefits of Proper Communications?
Understanding others intentions, Enhancing Relationships in work & personal life
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Understanding others intentions, Enhancing Relationships in work & personal life
What are some of the benefits of Proper Communications?
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Tell some forms of Non-Verbal Communication that could be misunderstood or create a miscommunication in the workplace.
Body Language, Facial Expressions, Gestures
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External Noise
Noise in the Environment
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Noise in the Environment
External Noise
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Interpersonal Context
Communication between different people
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Communication between different people
Interpersonal Context
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Self-Image
The picture you have of yourself
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The picture you have of yourself
Self-Image
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Pathos
Appeal to the emotions of an audience in the hopes of suspending their reasoning.
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Appeal to the emotions of an audience in the hopes of suspending their reasoning.
Pathos
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Information Overload
Encountering too much data of facts to process
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Encountering too much data of facts to process
Information Overload
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Combative Listening
Listening with the sole intent on attacking the speaker
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Listening with the sole intent on attacking the speaker
Combative Listening
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Communication
Where people in a particular context use symbols to achieve understanding
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Where people in a particular context use symbols to achieve understanding
Communication
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Self-Esteem
The ability we have to see ourselves as valuable and worthwhile
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The ability we have to see ourselves as valuable and worthwhile
Self-Esteem
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Group Context
Communication between specifically 3-7 people
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Communication between specifically 3-7 people
Group Context
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Critical Thinking
Skills and dispositions used to identify and evaluate arguments and truth claims
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Skills and dispositions used to identify and evaluate arguments and truth claims
Critical Thinking
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Non-Verbal Communication
Use of unwritten or unspoken gestures to communicate
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Use of unwritten or unspoken gestures to communicate
Non-Verbal Communication
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Intrapersonal Communication
The self-talk that happens within one person
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The self-talk that happens within one person
Intrapersonal Communication
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Selective Listening
Hearing the only part of a message that you wanted to hear.
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Hearing the only part of a message that you wanted to hear.
Selective Listening
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