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What is Hein's model of communication?
- The referent
- The source-encoder
- The message
- The channel
- The receiver-decoder
- Feedback
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What is the referent?
the source of the interaction. The thought or idea. A reason for engaging in a verbal exchange.
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What is the source-encoder?
A person who talks to another person.
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Factors that affect the way we communicate
- 1. Our communication skills
- 2. Our level of Knowledge
- 3. Our attitude
- 4. Our socioculture system
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What is the message?
The concrete expression of our ideas and experiences
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What are the three types of messages?
- 1. Message code - how presented
- 2. Massage content - the expression of the message
- 3. Message treatment - the manor in which we covey the message.
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What is the channel?
Involves the five senese, touch, hearing, smell, seeing and tasting.
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WHat is the receiver- decoder?
The person to whom the message is directed.
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What is feedback
The receiver-decoder must let the encoder know if massage was succesfully received.
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When is communication considered most effective
when the intended meaning of the sender message is understood by the receiver.
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Types of verbal communication
- 1. Social Conversation
- 2. Theraputic conversation
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Theraputice conversation
- Professional helping relationship
- Purposful and goal directed
- Fee for service
- There to meet the client needs
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Social conversation
- Spontaneous
- Family oriented
- Mutual caring and support
- Necassary for a meaningful relationship
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Types of nonverbal communication
- Body language
- Paralinguistic cues
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Types of Body Language
- 1. facial expressions
- 2. body postion and movement of head
- 3. hand gestures
- 4. dress
- 5. posture
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Types of paralinguistics cues
- 1. Tone of voice
- 2. pitch
- 3. loudness
- 4. pacing of words
- 5. stumbling over words
- 6. use of grunts and sighs
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What is paralinguistic cues
The way a person use thier voice in communicating
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What is Kinesics
The study of body movement communication
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Touch
Represents a persons first experience in communicating with another humane being
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Meta communication
exploration of all factors that influence communication
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Interpersonal
is interaction that occurs between two people in a small group
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Intrapersonal communication
"self-talk" is a powerful form of communication that occurs with in an individual.
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Denotative meaning
Individuals who use a common language
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Connotative meaning
the shade or interpretation of a words meaning influenced by the thoughts, feelings, or ideas people have about the word.
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Cliche
- is a saying, expression, idea, or element of an artistic work which has
- been overused to the point of losing its original meaning or effect,
- "played out", rendering it a stereotype, especially when at some earlier time it was considered meaningful or novel.
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Asserive communication
a type of communication based on a philosophy of protecting individual rights and reponsibilies. self directive.
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