EO Test

• 1) Extends to soldiers and family members
• 2) Applies on and off post.

• a. Commanders and leaders are responsible for unit EO
• b. Promote harmony, do not merely avoid disorder
• c. Support individual and cultural diversity
• d. Ensure discipline is not compromised
• e. Provide Fair and Equal Treatment for all Soldiers and Family Members

The socialization process is an all encompassing educational process from which values, goals, beliefs, attitudes, and sex-roles are acquired.

• a. Nation
• b. Region
• c. Family (Most Important)
• d. Media
• e. Community
• f. Peers/Friends

Values are attitudes about the worth or importance of people, concepts, or things. Values influence your behavior because you use them to decide between alternatives. Values, attitudes, behaviors and beliefs are cornerstones of who we are and how we do things. They form the basis of how we see ourselves as individuals, how we see others, and how we interpret the world in general.

Webster's Dictionary defines attitude as a state of mind or feeling with regard to some matter; a disposition. Cannot be seen or touched.

Effective communication is defined as the successful exchange of information between individuals.

An effective communicator is successful in establishing an active two-way link with another individual or group.

• Symbols
• Signs and Gestures
• Clothing and appearance
• Accents
• Jive & Jargon
• Lack of Trust

Effective listening is the listening to the words of the speaker and the meaning of the words.

Active listening is a process in which the listener takes active responsibility to understand the content and feeling of what is being said and then checks with the speaker to see if he/she heard what the speaker intended to communicate.

• Parroting
• Paraphrasing
• Clarifying

Effective feedback is defined as a verbal or nonverbal communication to a person or group providing information as to how their behavior is affecting or influencing you (giving feedback). It may also be a reaction by others as to how your behavior is affecting or influencing them (receiving feedback).

• Be non-defensive
• Ask for more information
• Sometimes you may need to say you do not want feedback

Intra-group conflict is conflict between groups in the same organization or command.

• An exaggereated believe associated with a category. Characteristics of stereotypes:
• a. Fixed, rigid ideas
• b. Associated with a group or category of people
• c. Not supported by evidence
• d. Can be favorable or unfavorable
• e. driven by motive

Culture is defined as the learned, shared, and perceptual behaviors of a group which have been transmitted from generation to generation through a shared symbol system.

• Race
• Genetics
• Ethnicity

A negative attitude or feeling toward certain groups based upon faulty and inflexible generalizations.

• Disparaging terms
• Avoidance
• Discrimination
• Physical attacks

Any attitude or action by an individual, group or institution to subordinate another person or group because of skin color or other physical traits associated with a particular group.

A attitude of superiority or inferiority becase of gender differences. Sexism is defined as an attitude, behavior, or conditioning that fosters stereotypes of social roloes based on sex or gender.

Power is the potential ability of one person in a relationship to influence the others in the relationship psychologically and/or behaviorally. Without power, discrimination is ineffective; with power, prejudiced individuals can discriminate and maintain the dominance of one individual or group over another.

• Formal Power
• Informal Power

• Dialogue
• Assessment and feedback