-
the science of human behavior is called
psychology
-
the modern definition of psychology is that it is the study of
behavior
-
crying is
an external response to an emotion
-
" emovere," the Latin root of the word "emotion" means
to move out or stir up
-
the common name for a strong irrational fear that is difficult to eliminate is
phobia
-
which of the following forms of behavior illustrates "regression" by an adult
saying that he did not want the job anyway
throwing a temper tantrum
blaming the other person
"turning the other cheek"
throwing a temper tantrum
-
usually the best way to meet our problems is to
attack them directly
-
which of the following are objectives of psychology
to help ppl learn more effectively
to make better adjustments to life situations
to understand why ppl do the things they do
all of these
all of these
-
grief is best relieved by
expressing it outwardly by crying
-
During grief a person may experience
fear and depression
anger and resentment
weakness and resentment
all of the above
all of the above
-
a realistic attitude toward death
can best be developed in early childhood
-
the study of death is called
thanatology
-
John, age five, began using "baby talk" and bed-wetting after the birth of a baby brother. He was using the defense mechanism of
regression
-
which of the following self concept factors would not affect the ability of the funeral director to effectively communicate with his clientele
persuasion
attitudes
thoughts
physical appearance
persuasion
-
in his service to the public, the funeral director must always be conscious of the basic ___ which communicate with community
trust
-
the two most common forms of communication may be referred to as
verbal and non-verbal
-
which of the following is the least likely reaction following a SIDS death
guilt
fear
acceptance
anger
acceptance
-
anticipatory grief allows
the grief work to be shortened
-
which of the following is NOT one of the normal reactions in Lindemann's symptomatology of normal grief
no interruptions in patterns of conduct
sensations of somatic distress
preoccupations with images of the deceased
feelings of guilt
no interruptions in patterns of conduct
-
which of the following is NOT a distinct role of the funeral service counselor in helping a bereaved family gain insight into problems and discovering ways of coping with problems
the funeral director is a primary source of information
the funeral director may suggest alternatives to the bereaved party
the funeral director is the ceremonial institutional tender of the funeral
the ultimate decisions of the funeral should be influenced by the funeral director
the ultimate decisions of the funeral should be influenced by the funeral director
-
which of the following would NOT be a desired interview technique during the funeral service arrangement conference
verbal communication
feedback
non-verbal communication
none of these
none of these
-
which of the following is NOT an advantage of the directive counseling approach
it encourages dependence by the bereaved
it takes less time
it is fairly easy to learn and conduct
it allows the funeral director to provide necessary information and guidelines
it encourages dependence by the bereaved
-
carl Rogers is most frequently associated with
non-directive counseling
-
which of the following would NOT be an acceptable counseling principle applicable to funeral service
establish rapport
encourage conversational flow
do not assume the bereaved's first statement to be either true or correct
insist the client gain a new perspective
insist the client gain a new perspective
-
which of the following would argue that counseling is associated with good communication
Sigmund Freud
Carl Rogers
Elisabeth Kubler-Ross
Edgar Jackson
Carl Rogers
-
which of the following is a document signed by persons who want to be allowed to die
the right to euthanasia
the living will
the freedom of information consent
the pre-arrangement
the living will
the living will
-
that type of self destruction in which a person has little or no group identification and is seen as a loner is referred to as a
egoistic suicide
-
___ in its broadest sense includes the patient and family prior to the time of death, at the time of death of the patient and care of the family during the bereavement period
hospice
-
the third of Kubler-ross' stages of dying is identified as
bargaining
-
a common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is know as
grief syndrome
-
a normal somatic disturbance in grief is
weakness
-
an event producing acute deprivation and loss due to death of one in whom emotional capital has been invested is
bereavement
-
the psychological needs of the bereaved family
need emotional support
-
the purpose of the funeral rite is
to face confrontation with death
-
another common name for SIDS would be
crib death
-
overactivity, acquisition of symptoms of the deceased, isolation from friends and family, and furious hostility toward a specific person are part of what theory
delayed grief
-
to assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary is known as
facilitating
-
which of the following is not considered to be a characteristic of SIDS
age
victims appear healthy
usually occurs during sleep
it is based on heredity
it is based on heredity
-
the act of causing death painlessly so as to end pain and suffering for an individual is called
euthanasia
-
the fourth stage of dying according Kubler-Ross is
depression
-
the state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable is known as
alienation
-
grieving that occurs prior to the actual loss is called
anticipatory grief
-
a state, condition, or event produced when we lose someone or something of value best describes the term
bereavement
-
which of the following is a need of the bereaved
confirm reality
repress emotions
eliminate security
deny emotional support
confirm reality
-
which of the following is a purpose of the funeral
deny that a life has been lived
repress grief
establish a socially accepted climate for mourning
show disrespect for the deceased
establish a socially accepted climate for mouning
-
the final component of Attachment Theory states that
the greater the potential for loss, the more intense the reation
-
which of the following is a "task of mourning" according to worden
reflect the reality of the loss
experience the pain of grief and repress the emotion
adjust to an environment in which the deceased is missing
to withdraw emotional energy and keep to oneself
adjust to an environment in which the deceased is missing
-
which of the following is a somatic disturbance in grief
anger
sadness
tightness of chest
confusion
tightness of chest
-
a protective coping mechanism characterized by an inability to perceive external reality is called
denial
-
a conscious postponement of addressing anxieties and concerns defines
suppression
-
the second stage of death and dying according to Kubler-Ross is
anger
-
a formal or symbolic act or observance is called a
ceremony
-
a non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health is called ___ counseling
client-centered
-
grief extending over a long period of time w/o resolution is called
complicated grief
-
anything someone helps someone else with a problem is one definition of
counseling
-
in grief the inability of the individual to adjust to life w/o the presence of the deceased, or a feeling of loss significance in the world is called
alienation
-
a relationship of harmony, conformity, accord or affinity established in any human interaction is called
rapport
-
the assumption of blame directed toward one's self by other is called
shame
-
an unsuccessful attempt made by a person to end his own life is called
suicidal gesture
-
a more or less conscious postponement of addressing anxieties and concerns is called
suppression
-
the type of counseling which takes place when the family is selecting the services and items of merchandise after a death has occurred is called
at-need counseling
-
blame directed toward one's self based on real or unreal conditions is called
guilt
-
which of the following is a style of counseling rather than a type of counseling
informational
psychotherapy
person-centered
situational
person-centered
-
which of the following examples explain how funeral service facilitates grief
denies a face to face confrontation with death
it provides the experience of pain in grief
it provides an opportunity to repress thoughts and feeling about the deceased
it denies a face to face confrontation with death
it provides the experience of pain in repress
-
which of the following is NOT an example of a type of after-care follow-up
phone contact
literature
education programs
discussing an impending death at a pre-need conference
discussing an impending death at a pre-need conference
-
which of the following is Worden's second "task of Mourning"
to experience the pain of grief
-
which of the following is NOT a manifestation of normal grief
anger
somatic disturbances
confusion
extreme withdrawal
extreme withdrawal
-
which of the following is NOT a determinant of grief
who the person was
nature of the attachment
income of the deceased
concurrent stresses
income of the deceased
-
a type of complicated grief which is prolonged and is excessive in duration is
chronic grief
-
a type of grief which is suppressed and or postponed is
delayed grief
-
the age at which a child understands death as being both final and inevitable is
9 yrs and above
-
a type of grief reaction when the person experiences symptoms and behavior which causes them difficulty, but they do not see or recognize the fact that these are related to the loss
masked grief
-
which type of counseling involves sharing a body of special information with a counselee
informational
-
person-centered counseling is also referred to as
client-centered counseling
-
which style of counseling focuses on the counseling taking a live speaking role
directive
-
establishing a rapport with the client, appraising the client's problems, and accepting the client's attitudes and feelings are factors specifically associated with which style of counseling
non directive
-
all of the following are referred to as characteristics of the helping funeral director except
empathy
respect
warmth and caring
judgmental attitude
judgmental attitude
-
according to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one-self is termed
congruence
-
According to Worden, what are some Tasks of Mourning
- *Accepting reality of loss and withdraw emotional energy from deceased
- *Adjust to new environment and invest energy in new relationships
-
with regard to the American funeral rite, what does the funeral accomplish, at least in part
- emphasizes the finality of death and memorializes the loved one
- gives family closure and positive memories
- gives the opportunity to express emotion and receive comfort
-
what are components of "Uniqueness of Grief"
- How the bereaved perceives the loss and the bereaved' s age
- Bereaved' s preparation for loss and the bereaved' s inner strengths and outer resources
-
in "Tasks of Mourning", what are two of the main components
- Accept the reality of the loss
- Experience the pain of grief
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