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Chapter 1 orientation to the dental profession
- Exercises:
- 1. List the personal traits of an effective administrative dental assistant:
- -Knowledge of computers (tech savy)
- -Good with operations of dental practice machines, IE fax machine, copier, credit card machine, telephones.
- - Knowledge of bookkeeping practices, such as accounts
- receivable, accounts payable, banking, payroll, and
- accounting reports and records
- - Be flexible and able to do more than one job at a time
- - Be multiskilled to handle both dental assisting and
- business needs
- -Be able to work in a diverse culture and maintain patient
- relations.
- -Use of business management skills, good with handling patients when it comes to customer care.
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2. Refer to the traits you listed in question #1, and select you strongest or weakest trait. Based on your selection write a short paragraph to support your selection.
-Well I think I?m pretty good at most of them. I guess I feel strongest in knowledge of computers. In my old ENT?s office which switched from charts to Electronic records. Everyone in the office had troubles using the new medical software. I on the other hand figured it out quick and became the go to person if someone was having trouble doing something in the EMR program.
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3. list the responsablities of the dental receptionist.
- - ? Projecting a positive attitude
- ? Greeting patients
- ? Answering the telephone
- ? Managing incoming and outgoing mail
- ? Collecting patient data
- ? Answering patient questions
- ? Being a liaison between the patient and the dentist
- ? Making financial arrangements Gaylor, Linda J (2013-12-27). The Administrative Dental Assistant (Waltham Centre for Pet Nutrition) (Page 5). Elsevier Health Sciences. Kindle Edition.
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4. list the duties of a records manager.
- - The records manager's duties include
- ? Collecting patient histories
- ? Ensuring compliance with industry standards
- ? Ensuring confidentiality and accuracy
- ? Keeping records safe from destruction and loss
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5. a=f. Office manager
- b= a. business manager
- c=d. records manager
- d=c. data processor
- e= b. appointments scheduler
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6. Periodontitis
- 7.Pediatric dentist
- 8. Oral and Maxillofacial Surgeon.
- 9.Endodontist
- 10. oral and maxillofacial surgeon
- 11.Pediatric dentist
- 12. Oral and maxillofacial surgeon
- 13.Dental Public health
- 14. D.D.S.- Oral Maxillofacial Surgeon
- D.M.D- General dentist
- OSHA- Occupational Safety Health Administration
- ADA- American Dental Association
- CDA- Certified Dental Assistant
- ADAA- American Dental Assistants Association
- DANB- Dental Assisting National Board
- 15. List and briefly describe the five principles of ethics indenfied by the ADA.
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16. Define these terms:
- Ethics: Category of moral judgments.
- Legal Standards: Legislation regulated by boards and
- commissions.
- Dental Practice Act: Act Legislation that outlines the
- duties that can be performed by dental auxiliaries, the
- type of education required, and what licensure, if any,
- is necessary for these duties.
- 17. What is the primary purpose of the Administartive Simplifaction provision of the HIPPA document.
- Administrative Simplification Method designed to
- make the business of health care easier by providing
- standards for transaction code sets, privacy of patient
- information, security of patient information, and
- national provider identifiers.
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18. List the FOUR sets of HIPPA standards and give a brief description of each standard.
- HIPPA-Health Insurance Portability and Accountability Act of 1996:
- Legislative act involving health information.
- The Portability section of the Act simply guarantees that a person covered by health insurance provided by one employer can obtain health insurance through the second employer if he or she changes jobs.
- The Accountability section of the act answers the question of who and what should be accountable for specific healthcare activities
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Dentrix software:
Crossword puzzle..
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