chapter 7 and 8 exam 2 z440

• Analyze training needs
• Design the training program
• Develop course/materials
• Implement the program
• Evaluation

first , no drug test is foolproof. Drug test do not indicate impairment (or, for that matter, habituation or addiction) A 3 inch hair show 6 months of drugs and someone might have been using 6 months ago might have gone thro rehab and no longer uses

• situational- you ask the candidate what his or her behavior would be in a given situation. (ex how would you deal with a subordinate coming to work late three days in a row)
• behavioral- ask the applicant to describe how they reacted to actual situations in the past (ex can you think of a time when or What did you do)
• Job related- the interview asks applicants questions about job relevant past experience
• stress- the interviewer seeks to make the a applicant uncomfortable with occasionally rude questions

• having a standardized list can help less talented interviews conduct a interview.
• enhance job relatedness
• reduce overall subjectivity and thus potential for bias

• one on one or sequential- most common types sequential multipa ppl interview the applicant in a one on one and then they make a decision
• panel interview- is an interview conducted by a team of interviews (2 or 3 normally) who together rate each candidate which make the panel score
• mass- here the panel interviews several candidates simultaneously. then the panel ask a question and see who takes the lead

• a series of job related questions with predetermined answers that interviews ask of all applicants for the job
• 1 Analyze the job
• 2 Rate job's main duties
• 3 Create interview questions
• 4 Create benchmark answers
• 5 Appoint the interview panel and conduct interviews

• On the job (OFT)- means having a person learn the job by doing it. Every employee for every level should get OFT
• INformal- 80% is leaded this way
• Vestibule- when you are trained outside the main work station bec its to costly or dangerous

• Reaction-evaluate trainees reaction to programs
• Learning-test the trainees to see if they learned new skill
• Behavior- has on the job behavior changed bec of training
• Results- most important, what result did we achieve and did they reach are goal