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Tourism and leisure activites are:
- Discretionary
- Expeirencing growth
- Drivers of economic growth
- Associated with quality of life
- Seen as basic right
- Used to identify with particular social groups
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Tourist
Overnight vistor to a place or region
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Vistor
Tourist facility users from local region
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Consumer
Person involved in purchasing/experiencing products
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Customer
Consumer of commercially provided product
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User
Consumer of public facilities (often in govn/public sectors)
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Client
Recipient of professional services
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Participants
person taking part in a given experience
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Stakeholders
Vested interest in resource or phenomena
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Behaviour
Mental processes and observable activities (the way people think and respond)
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Recreation
What you schedule and plan to do in your leisure time
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Types of leisure
- Serious - money and time commitment
- Casual - occassional and low investment
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Commonalities between tourism and leisure
- both perceived as voluntary
- conducted during free time
- focus on enjoyment/fulfillment
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Differentiating factor between tourism and leisure
- TRAVEL
- Leisure - conducted at home or in the individuals daily activity space (shorter duration/often repetitve)
- Tourism - involves a break of routine, a trip beyond the boundaries of the individuals acitivity space into relatively unfamiliar surroundings (longer duration/unique)
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Tourist and Leisure behaviour affects:
- Toruists/consumers
- Decision makers - planners, marketers, business/entreprenuers
- Media - local communities
- Governments (tourist $)
- Tourism analysists and researchers
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What to look at: Consumer Behaviour
- Measuring immediate appeal of products
- Choices of products and decision making
- Satisfaction with products
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What to look at: Tourist Behaviour
- Discovering what people want to do
- Why they want to do it
- Understanding tourists
- Concerns with sustainability
- Extended phases surrounding recreational experiences
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Five phases of recreational experiences
- 1. anticipation - decision making process
- 2. transit experience - public/private transport
- 3. on-site experience - perception of experience, variabels affecting enjoyment
- 4. return transit experience
- 5. reflection - recollection of the experience
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Five components to the tourism industry
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