Business Comp

How do you pronounce plethora and what does it mean?

communication is a highly sought-after skill but not a job title.

the average person holds numerous job in his lifetime

the job-seeking process is about finding the position that matches your professional skilsl and qualifications

What are the six steps of the job-seeking process?

communication is a transactional process, not a pipeline

the exploring stage begins with you the job-seeker

self-exploration. Take time to explore your goals and priorities

Career Exploration requires you to research opportunities in your major that matches with your goals and priorities

the interviewing phase of the job-seeking process ins't about finding the candidate with the most qualifications, but finding the right person that best the job and the company

the researching stage of job-seeking process comprises two components: Researching the opening and researching potential employers

Honest truth; few students land their dream job right out of college. In order to fix this gain experiences and slowly work your way to your dream job

Rule of thumbs; once you finish school allow 3 and 6 months to find that first job

most higher education institutions, have career planning center that may help you to find a job once you finish college; The career center may be called career services, career placement, career development, or career consulting

Career services centers may hold job fairs on campus or have information about job fairs in the surrounding community.

back in the past classified/ help-wanted ads in the newspaper were the place to look for a job

Many organization now post job opening on their company website, or on a matching employees to job websites;
monster.com,
Snagajob.com,
CareerBuilder,
job.com,
jobs.com,
jobsonline.net,
USAjobs.gov,
job-search-engine.com,
Worktree.com

state employment service is called job service

private employment  agencies, aka head hunters, can help your job search

professional associations can help you find a job in the field you are trying to get into

Don't waste time researching a positions that does not fit your desires, goals, and priorities.

you can't be audience centered if you do not know your audience

company websites make the organization look appealing, don't stop there. Find someone that works in that positions and ask about what they do. You can look up information at the Chamber of Commerce, Better Business Bureau reports, the college Placement Annual, and CollegeGrad.com, Hoover's Business Index, Dun and Bradstreet

a resume provides a picture of who you are as an employee by highlighting your skill set

there is no one standard form for a resumes, instead cater to the job positions

select a resume that highlight your strengths and downplay your weaknesses

Resume should be no more than one page and must be visually appealing

It's important to develop a generic resume that you can use as a starting template for customizing resume for certain position

Chronological resume is the most common template and easiest to prepare. The resume emphasize employment and experience history, listing most recent experience first. It's especially useful to those with limited work experience.

Functional resume; emphasizes skills and attributes that can be applied to a variety of employment situations; your skills are broken down into categories that quickly communicate to employers what you can do for them. Template is useful for candidates without direct employment-related experience or who wish to work in a fields unrelated to their academic major

Combination resume is the combination of the chronological and functional resume

There are three resume format
1. Chronological resume (most used)
2. Functional Resume
3. Combination

Your contact information should include your name, address, phone number, e-mail address

Have a professional ring tone on your phone, and record voice mail message, and formal e-mail address

an objective is a one or two-sentence declarative statement about your career goals

many resume have moved away from the objective to a summary of your skills and traits

your education section should be prominently displayed.

If your GPA is higher than 3.0 include it into your resume

employment experience, will take prominence over your education

relevant experience is more beneficial than employment experience

Relevant experience, is experience on things you might have done outside of school or work; volunteering, president of a club,...etc

skill may be incorporated under your experience or may be separate category on your resume

Only put award and honors section on your resume if it is relevant tot he position and strengthen you as a candidate

If you only have one award or honor that is relevant to the job, don't make a section for it, but instead highlight the the award some where else. Such as in your cover letter.

don't put a hobbies and interest section in your resume. If the hobbies/ interest is relevant to the position work it into your resume as skill or experience

reference should not be listed on your resume

only have reference letters if the job position require it

HR department may use a computer scanning program that counts the number of key words from the job posting found in each resume

in term of visual appeal, you need balance between text and white space

For Visual appeal, you should use 12 point or 11 point font, and stick with standard fonts such as Arial, Helvetica, and Times New Roman

Keep the same heading throughout the resuem

make sure you have no spelling error or grammar on your resume

for past job use past tense verb, for present job use present tense verb

bond is known as resume paper

job of a cover letter make employers read your resume

job of a resume is to get an interview

job of an interview is to get you the job offering

Begin the cover letter, by stating that you are interested in a specific position, 
In the next paragraph or two, highlight why you are qualified for this position, make specific reference to the required skills and qualification noted in the job posting. End the letter by expressing your desire to disccuss your qualifications further during an interview

Important tasks for an interview: prepare and practice for the interview

Behavioral question explore how you have handled past situations or hypothetical question

Scripting answers make an answer for potentially questions during an interview

how to script answer, first directly answer the question, second back up your answer with a specific example, third connect the answer back to the company or position

main piece in an interviewing uniform is the standard business suit

the business suit should be black, dark gray, or dark blue

for jewelry, male can only have 2 pieces; watch and wedding ring
female can have 5 piece; a pairing of earring counts as 2, ring, necklaces, watch

arrive to the interview at least 10 min early

Illegal question, may not include race, color, religion, sex, national origin, disability, or age

socialization- the experiences that shape our attitudes, perceptions, emotions, and communication choices

organizational culture refers to the way an organization operates, attitudes the employees have, and the overall tone and approach to any given business.

assimilation process- the adjustment period and settling in

7 tactics a newcomer learn about an organization; overt questioning, indirect questioning, third-party questioning, testing limits, disguising conversation, and surveillance.

you will gain information about your organization's culture by evaluating artifacts, rituals, language, and narratives/stories

Artifacts are temporary embellishments or objects charactistics of particular culture or institution that provide information about personalities, attitudes, group affiliation, and organizational membership

cultural rituals- practices, behaviors, celebrations, and traditions common to people, organization, and institutions

through our narratives or stories we come to understand the organizational culture and one another.

cultural diversity awareness - being aware of diversity that's present in any working or socialenvironment

worldview is a cultures's orientation to supernatural, human, and natural entities in the cosmological universe and other philosophical issues influencing how its members see the world.

Redfield devised a system to understand our worldview, by these element; self, other, gender differences, "us versus them, religious differences, various ways people manage time, and spirituality

cultural competence refers to the level of knowledge a person has about others who differ in some way in comparison with himself or herself

perception checking- asking others if their perceptions or sense of understanding is correct or incorrect

mutual respects - also know as mutual understanding- cultural tensions, misunderstandings, and conflict can be avoided

diverse working place can't happen with out cultural competence, perception checking, and mutual respect

race is the categorization of people based on physical characteristics, such as skin color,hair,

ethnicity refers to a social group that may be joined together by factor such a shared history, shared identity, shared geography, or shared culture

stereotypes- describe the way humans categorize or understand

globalization - process that brings each of us into greater contact with the rest of the world and gives our daily lives an increasingly international orientation

accent refers to a person's pronunciation of a various words in a lanuage

Dialect - variations in the pronunciation of words, as well as in vocabulary and syntax.

interpersonal communication referred to as people skills or soft skills,

dyads - two people

interpersonal communication is important. 1. your ability to relate with other people 2. help form connections with other people 3. provide a supportive social system that will increase your job satisfaction

interpersonal communication can be classified into three interaction; subordinate relationships, coworker relationships, and customer client relationships

relational layer- communication that reveals how you feel about the receiver

semantic information distance - describe ho employees and supervisor do not share the same view of some fundamental area

upward distortion - when message sent from subordinate to supervisors are altered

message are altered in four way: gate keeping, summarization, withholding, general distortion

gatekeeping occurs when some but not all information is passed up

summarization occurs when employee summarizes the messages that emphasis certain aspects of the message

withholding occurs when information is not pass on

general distortion - a when the message is change to serve the subordinate purpose

how you can limit message alteration:

1 limit the number of people a message must travel through before it get to you.

2 go to the source of the message for clarification

3 keep communication channel open with subordinate and customers

4 never shoot the messenger

ingratiation occurs when an employee acts warm and friendly toward the supervisor

advocacy - strategy employee used to proposal an idea that meet the need an preference of the supervisor

organization chart also know as formal communication = chain of command

white space, unprescribed portion of the organizational chart where the informal communication network develops or informal communication network aka grapvine

face to face communication is still the best

communication privacy management theory, privacy is regulated by rules, which we develop which rule we share and what we keep

team communication is important:
1. relate with other people in teams
2. help you form connections with coworkers
3. critical skill need

group are three or more individuals who are working toward a common goal or share a common purpose

a team is a group in which members share leadership responsibility for creating a team identity, achieving mutually defined goals and fostering innovative thinking

difference between a team and group
team share responsibilities, refer to the team as us or group, work toward common goal but help define the goal, strive for innovation

meeting environment include time and place a meeting is held

make sure the meeting place is comfortable and the duration of the meeting time is just right

an agenda, overview topics that will be covered during the meeting

Agenda Format
1. welcome
2. approve minutes from the previous meeting
3. specific points to be discussed
4. old business
5. new business
6. arrangement of the next meeting
7. closing

What you need to do to plan for a meeting: Who should be there and can all key member attend the meeting at this

self-centered roles or dysfunctional roles

initiator - propose solution, suggest ideas

coordinator show relationship among various ideas or suggestion

procedural developer- takes not, record ideas, guides the group through the agenda

gatekeeper, prevent dominance by other

blocker give negative responses to most ideas

attacker aggressive to achieve personal status

norm is an unwritten rule of behavior

reflective thinking process
1. describing an analyzing the problem
2. generating possible solutions
3. evaluating all solution
4. deciding on the solution
5. planning on how to implement the solution