chapter 2 w301

  1. Why should we study the history of management
    you can date management back to 5000 BCE. When you think of the pryrimds and how they built them, this took organization, planning,and leadership. these are all skills that manager today must have
  2. Scientific Management
    • the thorough study and testing of different work methods to identify the best, most efficient way to complete the job
    • Goal to determine "fair days work" and compensate accordingly
  3. Fredrick Taylor
    • wanted to replace rule of thumb decisions and traditions with precision
    • developed standard method for performing the job
    • select the correct works for the correct jobs
    • support workers by planning work and eliminating interruptions
    • Provided wage incentives for increase outputs
  4. Bureaucratic Management
    this is the red tape or inefficiency. it could be police or regulations put into place (Max Weber)

    EX back in the day people where hired for jobs because they were family member or friends not bec of performance
  5. Max Weber
    •  “the exercise of control on the basis of
    • knowledge.” Rather than ruling by virtue of favoritism or personal or family
    • connections, people in a bureaucracy would lead by virtue of their
    • rational-legal authority—in other words, their knowledge, expertise, or
    • experience.
  6. Elements of Bureaucratic Management
    • Qualifaction based hiring
    • merrit based promotion
    • chain of command
    • divisions of labor
    • rules and procedures
    • recorded in writing
    • manager separate from owners
  7. Administrative Management
    • The
    • success of an enterprise generally depends much more on the administrative
    • ability of its leaders than on their technical ability.”
  8. system
    is a set of interrelated parts or elements that work together as a whole
  9. Abraham Maslow's hierarchy
    • you are motivated by thing and once you get it you are not as motivated by it.
    • top
    • self actualization
    • physiological
  10. synergy
    2 can produce more together then working by themselfs
  11. entropy
    tendency for system to rundown and die (w/out new inputs)
  12. Primary responsibility of management is to create learning capacity throughout organization
  13. importance of systematice problem solving with experimenting learning from the past and other and transforming knowledge. contains 3 main elements
    • team based structure
    • empower employees (most important)
    • open information
Card Set
chapter 2 w301