CMMC 151- Final Exam

Sharing information with another person with the expectation he or she will share information similar in risk and depth.

A communication style emerging from the view that one is the center of the universe.

A cognitive process through which we take into account another person’s thoughts, values, background and perspectives.

Belief that one’s own cultural traditions and assumptions are superior to those of others.

Ability to adapt one’s behavior toward another person in ways that are appropriate to another person’s culture.

Fear of, aversion to, or discrimination against gays or lesbians.

Characterized by a lack of cooperation in dealing with differences, dismantles relationships without restoring them.

Communication that takes a listener’s rights and feelings into account.

Exhibiting both  masculine and feminine characteristics.

A struggle that occurs when two people cannot agree on a way to meet their needs.

Self-serving communication that does NOT take a listener’s feelings and rights into account.

Power you have because people like you.

Power you have because someone elected or appointed you to a position of power.

Part of the nominal group technique, group members write down their ideas individually before meeting together to share them.

A faulty sense of agreement that occurs when members fail to challenge an idea; considered a factor in both shuttle disasters.

Non-verbal cues such as eye contact, forward lean, touch that communicate feelings of liking, pleasure and closeness.

Consistent ways you communicate with others in a group.

General standards that determine what is appropriate and inappropriate behavior in a group.

A group that exists to fulfill basic human needs, a family is one.

Communication between people who have different cultural traditions.

The process of making sense out of the world and sharing that sense with others by creating meaning through verbal and non-verbal messages

A word, sound, gesture, or visual image that represents a though, concept, object or experience

Beliefs, values, and moral principles, by which we determine what is right and wrong

Any communication that is carried out using some channel other than those used in face to face communication

Being focused on the needs and concerns of other while maintaining one's personal integrity

The system of symbols (words or vocabulary) that is structured by rule (grammar) that makes it possible for people to understand one another

Communication accomplished through a mediated message that is sent to many people at the same time

A learned predisposition to respond to a person, object, or idea in a favorable way

Your concept of self as developed through your personal, social interactions with others

The human ability to think about what you are while doing it

The biological and physiological characteristics that make a person male or female

The technique of imagining that you are performing a particular task in a certain way; a method of enhancing self esteem

The arousal of any of your senses

A generalization applied to persons perceived to have attributions common to a particular group

A communication problem that arises when the same words mean different things to different people

A new term introduced into a language

A learned system of knowledge, behavior, attitudes, beliefs, values, rules, and norms shared by a group of people and shaped from one generation to the next

The tendency to describe things in extremes, as though no middle ground exists

Language that reveals bias in favor of one sex against another

A non verbal behavior that communicates emotion