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Listening
the process of receiving and responding to other's messages.
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Hearing v listening
hearing words v giving them meaning
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Mindless listening
occurs when we react to others' messages automatically and routinely without much mental investment
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Mindful Listening
involves careful and thoughtful attention and responses
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Reasons why we don't listen as effectively as we could. 4 things
information overload, personal concerns, rapid thought, and noise.
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Components of listening
Hearing, attending, understanding, remembering and responding.
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Types of Listening responses 8 types
silent listening, questioning, paraphrasing, emphasizing, supporting, evaluating, analyzing, advising
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Why do we form relationships?
Appearance, similarity, complementarity, rewards, competency, proximity, disclosure.
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Steps of relationship development
initiating, experimenting, intensifying, integrating, bonding, differentiating, circumscribing, stagnating, avoiding, terminating. Most don't move past experimenting in the forming of relationships.
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Altman and Taylor? Mark Knapp
Social Penetration. Social Intercourse.
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Dialectical Tensions
Leslie Baxter. Focuses on the ideas that as we go about our dray to day lives we have needs that sometimes conflict with other needs and how we go about dealing with these conflicting needs.
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Inclusion
Internal v External. Connection v Autonomy. Inclusion v. Seclusion.
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Certainty
Predictability v Novelty. Conventionality v. Uniqueness.
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Expression
Openness v Privacy. Revelation v. Concealment.
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