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Social Services
Personal or community services provided to help individuals and families improve their social well being
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Income Security
Financial or material assistance provided to increase the income or other resources of individuals and families
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Social Policies
The rules and regulations, laws and other administrative directives that set the framework for social welfare activity
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Social Programs
Specific initiatives that implement social welfare policy
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Public Welfare
services provided by all three levels of government
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Private Welfare
services provided by non profit and for profit organizations
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Residual View
social welfare should be limited response when all else fails
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Institutional View
Social welfare should seek to provide reasonable standards of living for all citizens
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Structural Approach
Social welfare should help people in need, and expose and seek to change the underlying inequalities in society that cause these problems
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Low Income Cut Offs (LICOs)
measure of the poverty rate in Canada ; based on average household spending on necessities, and varies according to region & family size
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Low Income Measure (LIM)
Measure of poverty used for international comparisons based on one half of the median income of a country
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Market Basket Measure (MBM)
Proposed poverty measure based on the cost of consumption rather than income
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Ideologies
a broad set of ideas, values, beliefs & attitudes held by a particular person or group that shapes that individual's or group's way of thinking & acting
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Social Welfare
way people, communities & institutions in a society take action to provide certain minimum standards & opportunities and to help people face contingencies ; INCLUDES SOCIAL SERVICES & INCOME SECURITY
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Social Safety Net
Network of laws,policies & programs currently in place around the country through which the Canadian state creates opportunities for individuals experiencing difficulties to get back on their feet
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Social Change Mandate
calls for social workers to work in solidarity with those who are disadvantage or excluded from society, as to eliminate the barriers inequities & injustices that exist in society
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Social Insurance
a type of income security program in which participants make regular payments into a fund, from which they receive benefits if the risk covered by the insurance occurs
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Selective Programs
target benefits aimed to those determined to be in need or eligible based on a means test
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Universal Programs
Social Welfare programs that are equally available to all citizens within a specific category such as age or disability, regardless of need or financial situation
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Social Union Framework Agreement (SUFA)
1999 ; between the government of Canada & the provinces & territories is the umbrella under which governments concentrate to renew & modernize Canadian social policy
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Private Charities
An early approach to social work -- private individuals & religious organizations that provided material relief to the poor
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Poor Relief
poor laws signaled an important progression from private charity to public welfare, where the care and supervision of the poor was embodied in law & the responsibility of each town or village
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Deserving Poor
people who were poor through no fault of their own ; considered to be of good moral character
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Undeserving Poor
people who were perceived to be poor because they are lazy, or morality degenerate ; not deserving of charity
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Settlement House Movement
A movement that began in late 1900 ; those in upper & middle classes lived w/ the poor and advocated for better working conditions
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Social Survey Research
an early method of research used to highlight the extent of poverty & inequality in Canadian cities
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Scientific Philanthropy
An early approach to social work that rejected moral judgement and encouraged a "scientific" assessment of human behaviour & approach to finding solutions
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Casework
Use of systemic methods of investigation, assessment & decision making in social work pratice
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Diagnostic Approach
Emphasizes an understanding of an individual's problem by reference to casual events in his/her early life
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Functional Approach
Based on the belief in the potential of individuals to determine their own direction
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Great Depression
A worldwide economic downturn that originated in the US with the stock market crash of Oct. 29, 1929.
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Individual Level Theories
Theories that focus on individuals and their interactions
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Structural Level Theories
Theories that emphasize social structures, processes and systems & how they shape people's experiences
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Strengths Based Theory
individual level approach that focuses on personal strengths & assets
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Feminist Social Work Pratice
women-centered approach that strives to understand particular experiences of oppression in relationships and the broader society
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Anti-Racist Social Work
Focuses specifically on how racism affects the lives of people of colour
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Psychodynamic Perspective
Diagnostic approaches to social work that focus on internal sources for individual problems -- based off freud
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Diagnostic & Statistical Manual of Mental Disorder (DSM)
lists all mental health disorders for children & adults, along with known causes, statistics & prognosis
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Canadian Association of Social Workers (CASW)
national, professional organization of social worker
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Canadian Association for Social Work Education (CASWE)
voluntary organization of universities & colleges offering social work and social service workers programs in Canada
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International Federation of Social Workers (IASSW)
international organization for social work professionals based in Switzerland -- promotes social work as a profession & links social workers together
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Integrated Service Delivery
team based & client focused model. This approach enables people to access services in one location, but from a variety of service providers
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Code of Ethics,2005
lays out a set of six guiding principles that form the basis of ethical pratice
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Voluntary Clients
people who have chosen to seek the services of a social worker
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Involuntary Clients
clients who are legally obligated to accept services (i.e. prisoners on parole)
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Keynesians
economic social spending helps economic recovery ; enhances productivity & keeps labor market flexible
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Social Work Pratice
work consisting of a series/process of interventionist actions that benefit to those in need
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Termination
Part of final stage of social work process, ending the client-worker relationship (ideally when the action plan is completed & client's goals have been met
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Task Centered Model
short term therapy with a measurable outcome & proven effectiveness ; based on the assumption that people experiencing particular problems typically have the resources & motivation to resolve them
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Structural Approach
an approach to practice that focuses on the impact of wider social structures on personal problems & involves critical analysis of social-economic structures that oppress & exploit people
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Social Systems Theory
theory that places the individual w/in a series of independent systems
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Social Work Theory
An organized way of thinking about the world that guides the way we carry out social work practice
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Social Gospel Movements
movement directed towards more socially orientated church(es) ; advocated for improved living & working conditions
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Reflection - Action - Reflection
process by which a social worker continually thinks things through while acting on a problem at hand ; always acts in consultation with the client
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Planning
- - part of the 2nd stage of social work process
- - refers to development of a plan of action
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Public Sector Unions
unions that represent any government employees;
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Rational Emotive Psychotherapy
earliest form of cognitive behavior approach to social work practice ; personal problems are understood to be the result of irrational patterns of thinking & the dysfunctional behaviors that happens as a result
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Narrative Therapy
therapy that uses the power of storytelling to make sense of experiences & problems
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Mindfulness-based Interventions
Mindfulness is a way of paying attention, on purpose to the present moment in a non-judgmental way
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Welfare State
a system whereby the state supposedly undertakes to protect the health and well being of its citizens
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Minimum Income
monetary assistance to those with no other source of income ; geared to those in poverty & quantity of assistance tends to be determined by minimum amount necessary to meet basic needs
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Anti-oppressive Practice (AOP)
approach to practice which argues that a person's environment shapes his or her individual experience and can be the source of significant problems
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Critical Social Work
an approach to social work that focuses on the impact of wider social structures on personal problems ; contributes to transformation of everyday life
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Client or Person-centered Perspective
approach based on the idea that clients are the experts of their problems, clients are viewed as "wholes" and simply not in terms of their diagnoses
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Cognitive Behavioral Approaches
approaches which provide practitioners with more practical, time limited approaches with clear practice guidelines
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Cognitive Behaviour Therapy
short term approach that views behaviours as learned & shaped by our interpretations of the world
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Community Access Centre
Centralized location where citizens can access a variety of services
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Ambiguity of Social Work
the dilemmas faced by social workers within the social work relationship. Although social workers are helpers, they are also expected to enforce rules & regulations in the helping relationship of the client
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Clinical Social Work
initially equated with casework and psychotherapy ; encompasses a varied range of approaches and is not wedded to one theoretical perspective
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Assessment
part of the second stage of social work process ; involves developing an understanding of the presented problem
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Case Worker
traditional notion of a social worker with the sole function of applying the practice of social work
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Canada Health & Social Transfer
federal legislation that combined federal funding for health, post secondary education & welfare are transferred a designated amount of money based on population size to each province
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Canada Assistance Plan
Federal legislation, requires the federal government to fund half the cost of social programs undertaken by provinces
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Canada Social Transfer (CST)
federal block transfer payment made to each Canadian province/territory to assist them in paying for education, social assistance & social services
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Charity Organization Society (COS)
Social Welfare agencies established late 1800s, that used a scientific charity approach to study the needs of individuals & families
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Direct Social Work
involves working direct with people as individuals ; direct face to face way
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Gestalt Therapy
existentialist approach to social work practice which argues that a unified whole is more significant than the sum of its parts & often focuses on relationships
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Demogrants
universal flat-rate payments made to individualist or households solely on the basis of demographic characteristics
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Functional Theory
based on personality psychology, seeks to enhance social functioning in individuals
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Freudian Thought
A body of thought based on the theories of Freud, which considers the person's psychological makeup the source of their problems
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Empowerment
sens that people can create & take action on their own behalf to meet their physical, spiritual & psychological needs
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Food Banks
Programs & centers that provide groceries to individuals & families that cannot make ends meet
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Feeding Programs
Programs that provide meals to individuals in many contexts
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Economic Globalization
growing integration & expansion of global markets for goods, services and finances -- latest stage of development of advanced capitalist economies
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Global Social Welfare
in this era of globalization, traditional concerns of social welfare practitioners in addressing the immediate needs of their clients are broadened to include a concern for global human rights
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Existential Therapies
Therapies based on the 19th century philosophy of existentialism ; employs the notion that human beings must create meaning & purpose in our lives to guide our existence
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Eclectic Approach
an approach to practice that involves the selection of concepts & methods as deemed appropriate but does not attempt to unify/integrate the pieces
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Dialectical Approach
an approach to practice that involves the synthesis or combination of opposing assertions within theories thereby taking a balanced middle road
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Evaluation
part of the final stage of social work process ; is aimed at determining whether the goals & needs of the client are being met by identifying the rationale for actions chosen
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Evidence - based Pratice
an approach which asks social workers to locate empirical studies to determine how to best relate to a situation presented by a client
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Indirect Social Work
social work of benefit to those in need, BUT with organizations that advocate,research, plan & implement social services --ie. organizations that advocate for and with people in need
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Income Supplementation
programs that supplement income that is obtained elsewhere, whether through paid employment or through other income security programs
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Integrative Approach
an approach to practice that involves selecting concepts and methods from various sources & theories & building a unified system that is appropriate for the particular work
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Intake
intake is the first step taken by a worker when a client seeks help ; process whereby a request for service is made by or for a person
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Intervention
the third step of the social work process, is when the social worker or the client enact the plan developed during the assessment & planning stage
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Helping Relationship
The relationship between a client & a professional social worker, in which the client should exhibit warmth, empathy and genuineness toward the client
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Person in the enviornment
approach that goes beyond internal or psychological factors to examine the relationship between the individuals & their environment
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Monetarists
Advocates of an economic theory that asserts that government should keep inflation in check by controlling the supply of money though interest rates
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Problem Solving Process
identifies the problem & formulate possible plans of action
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Workfare
provincial welfare programs that require applicants to work as a term of eligibility
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