1. An administrator notices there are too many duplicate records, numerous sharing rules, and a large number of manually shared records. Which situation may this be a symptom of?

    B. A sharing model that is too private.
  2. In Salesforce Territory Management, which statement describes how a territory hierarchy is different from a role hierarchy?

    B. A territory hierarchy supports assigning users to multiple territories.
  3. An administrator wrote a field update action for a workflow rule on a field that is hidden via Field-Level Security. When the workflow rule triggers, what happens to the data in the hidden field?

    A. The field is updated, even though it is hidden.
  4. A developer wants to create a mashup to display a contact’s location using Google Maps. Which of the following is not a necessary step in developing this mashup?

    C. Coding the HTML/JavaScript in an S-control to retrieve the results
  5. A company called Universal Containers would like to track bugs within Salesforce. The company needs to track the bug’s severity and type as well as its status and description. Bugs should be related to cases, but the bug’s owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?

    D. Coding the HTML/JavaScript in an S-control to retrieve the results
  6. A company currently uses the standard Salesforce CRM product and pricebook objects. Is it possiblefor this company to publish product and pricebook information to its corporate Web site so customersin different regions see the correct product catalog with prices in the local currency?

    B. Yes, by building a custom integration following the X-to-Web design pattern.
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Salesforce.com Certified Advanced Administrator