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define frame of reference
the lens through which you view the world
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unconscious incompetence
- unaware of making errors
- unaware that some skills must be learned
- ex- twirling hair, coughing etc
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conscious incompetence
- aware of errors made
- aware of needing to improve
- causes anxiety which increases incompetence
- ex- knowing you grab your shirt etc and trying to stop
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conscious incompetence
- worked on improving specific areas
- now must work on performing competently
- practice makes perfect
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unconscious competence
- improved skill and competence
- performance is effortless
- no longer need to be conscious of the area(s)
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7 key elements to public speaking
- delivery: plan and practice your performance
- purpose: determine your speaking goal
- audience: connect with your audience
- credibility: enhance your believability
- logistics: adapt to the setting and occasion
- content: select appropriate ideas and information
- organization: strategically organize your content
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Aristotle's definition of rhetoric
the ability to find in any situation the available means of persuasion
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dictionary definitions of rhetoric (2)
- the art of effective or persuasive speaking or writing
- language designed to have a persuasive or impressive effect on its audience
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theoretical foundations of public speaking (4)
- Oral Culture: preliterate society, Illiad and Odyssey
- Classical rhetoric: ancient greece, taught people persuasive speeches (Plato, Aristotle, Augustine, Socrates)
- Communication studies: focused on sending effective messages, constantly sending and receiving messages
- Dialogic theories: give and take, engaged with audience, goal is mutual understanding
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affirmations
personal statements that describe your motivation, focus, and positive thoughts about yourself
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cognitive restructuring
transform unrealistic beliefs about speaking into realistic expectations
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communication apprehension
- fear of communicating with another person or persons. can occur in a variety of contexts like group discussion, meetings, and public speaking
- has direct physical effects that impact your communication
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speaking anxiety
a speaker's individual level of fear or anxiety associated with either real or anticipated communication to a group of people or an audience
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systematic desensitization
behavioral therapy to help clients cope with phobias and serious anxieties. combine deep muscle relaxation with various images of speaking
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visualization
a procedure that encourages people to think positively about speaking by taking them through the entire speechmaking process
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about ___ to ___ percent of the US population experiences speaking anxiety when faced with the prospect of speaking to an audience
75 to 85 percent
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Types of speeches
informative, persuasive, entertainment, inspirational
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informative speech
provides new information, explains complex terms and processes, and/or clarifies and corrects misunderstood information
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persuasive speech
attempts to change audience opinions and/or behaviors
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entertainment speeches
tries to amuse, interest, divert, or "warm up" an audience
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inspirational speeches
- brings like-minded people together, creates social unity, builds goodwill, or celebrates by arousing audience emotions
- toasts, eulogies, motivational, introductions of a speaker
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public purpose
the publicly stated goal of your speech
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private purpose
the personal goal of your speech
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the 4Rs method
- review: analyze and identify the ideas and information you want as "keepers"
- reduce: boil down the "keepers" to the most essential points
- regroup: group "keepers" into major categories (your key points)
- Refine: refine the key points to make them interesting and memorable
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Types of supporting material
facts, statistics, testimony, definitions, analogies, descriptions, examples, stories, audio and visual aids
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Types of outline arrangements
topical, time, problem-solution, space, cause-effect, scientific method, stories and examples, comparison-contrast
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goals of the introduction
make the beginning interesting for the audience, establish your credibility, preview your main points
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goals of the conclusion
make your ending memorable, summarize main points, smile and sit down:)
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ways to begin a speech
- topic-specific: rely on topic-related supporting material to capture attention, gain interest, enhance the speaker's credibility, focus on the topic, and set the appropriate mood
- situation-specific: rely on speaker's adapting to the interests and concern of a specific audience in a particular setting or situation
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primacy effect
tendency to recall the first items we see or hear in sequenced information
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recency effect
tendency to recall the last items we see or hear in sequenced information
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language
system of arbitrary signs and symbols used to communicate thoughts and feelings
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CORE Speaking Styles
- C- clear style
- O- oral style
- R- rhetorical style
- E- eloquent
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stylistic devices
repetition, similes/metaphors, analogies, contrast, personification, alliteration and rhyme, lists of three
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four forms of delivery
- impromptu: off the top of your head
- extemporaneous: a little pre-planning
- manuscript: completely scripted
- memorized: no script
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vocal delivery
breath, volume, rate, pitch, fluency, articulation, pronunciation, accents and dialects
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physical delivery
eye contact, facial expression, gestures, posture and movement
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informative speech
provides new information, explains complex concepts and processes, and/or clarifies and corrects misunderstood information
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four types of informative messages
- reporting new information
- clarifying difficult terms
- explaining quasi-scientific phenomena
- overcoming confusion and misunderstanding
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