Organization and Management Quiz 5

  1. What methods did Taylor use (in scientific management) to increase worker
    • 1) Develop a science for each element of an individual’s work to replace the old
    • rule-of- thumb method.

    2) Scientifically select and then train, teach, and develop the worker.

    • 3) Heartily cooperate with the workers so as to ensure that all work is done in
    • accordance 
with the principles of the science that has been developed.

    • 4) Divide work and responsibility almost equally between management and workers. 
    • does all work for which it is better suited than the workers.
  2. What were Frank and Lillian Gilbreth’s contributions to scientific management?
    • -Invented a device called a micro chronometer that recorded a worker’s hand-and-body motions and the amount of time spent doing
    • each motion

    • -Devised a classification scheme to label 17
    • basic hand motions (such as search, grasp, hold), which they called therbligs
  3. What were Henri Fayol’s 14 principles of administrative management?
    1) Division of Work

    2) Authority

    3) Discipline

    4) Unity of command

    5) Unity of direction

    6) Subordination of individual interests to the general interest

    7) Remuneration

    8) Centralization

    9) Scalar chain 

    10) Order

    11) Equity

    12) Stability of tenure of personnel

    13) Initiative

    14) Esprit de corps
  4. What were the six characteristics of Max Weber’s bureaucracy?
    • 1) Career Orientation
    • 2) Division of Labor
    • 3) Authority Hierarchy
    • 4) Impersonality

    5) Formal Rules and Regulations

    6) Formal Selection
Card Set
Organization and Management Quiz 5
Organization and Management Quiz 5