ch 12

  1. cohesiveness
    strength of the bonds among group members
  2. communication network
    pattern of information flow through a group
  3. deindividuation
    • process of losing one's sense of personal
    • identity, which makes it easier to behave in ways inconsistent with
    • one's normal values
  4. dynamical system
    system made up of many interacting elements that changes and evolves over time
  5. group
    two or more individuals who influence each other
  6. groupthink
  7. style of group decision making
    • characterized by a greater desire among members to get along and agree
    • with one another than to generate and critically evaluate alternative
    • viewpoints and positions
  8. group polarization
    • occurs when group discussion leads members to
    • make decisions that are more extremely on the side of the issue that
    • the group initially favored
  9. minority influence
    occurs when opinion minorities persuade other of their views
  10. role
    expectation held by the group for how members in particular positions ought to behave
  11. social facilitation
    • process through which the presence of
    • others increases the likelihood of dominant responses, leading to better
    • performance on well-mastered tasks and worse performance on unmastered
    • tasks
  12. social loafing
    reducing one's personal efforts when in a group
  13. status hierarchy
    ranking of group members by their power and influence over other members
  14. transactive memory
    • group memory system made up of the knowledge
    • held by individual group members and a communication network for sharing
    • this knowledge among the members
  15. transformational leadership
    leadership that changes the motivations, outlooks, and behaviors of followers, enabling the group to reach its goals better
Card Set
ch 12
chapter 12