comm test 5

• There are more similarities than differences among men and
• women

Sex is a fact, gender is an idea

• Male and female communications is cross cultural
• communication

• Masculine and feminine styles of speaking are viewed as two
• distinct cultural dialects

Women desire connection over anything else

Men desire status

• Rapport talk: typical conversational style of women that
• seeks to establish connection with others

• Report talk: relaying information
• and winning an argument.

• Not taking full control but asking ex: “I think we should
• ____ don’t you think?

• Cultural, Seeking approval by meshing with another’s style
• of speaking, intergenerational

• Movement toward or away from others by changing the way you
• communicate

Covergence: becoming more similar

Divergence: Admit differences and accentuate differences

*Divergence is the norm with convergence being an exception

We have a desire for social approval

Our group memberships greatly affect our communications

Listeners regard convergence as positive and divergence as negative

Age: You’re so young, I’m turning __

Health: “They were worried about blood clots….”

Patronizing: “You kids today know the meaning of hard work”

Hearing: “You’re mumbling, speak up.”

The projected image of ones self in a relational situation

• Avoiding: Responding to conflict by withdrawing from open
• discussion

• Obliging: Accommodating or giving in to the wishes of
• another in a conflict situation

• Compromising: Conflict management by negotiation or bargaining
• seeking a middle way

Dominating: Competing to win when peoples interest conflict

• Integrating Problem solving
• through open discussion, collaborating for a win win resolution of conflict