Finals HRD

How training benefits the organization (12)

Benefits of Training to the Individual Employee (5)

Planned learning experiences that teach workers how to effectively perform their current jobs

Planned learning experiences that prepare workers to effectively perform possible future jobs

Steps in Instructional Process (5)

A training need exists when: (3)

Learning Principles (5)

Learning usually is quicker and more long-lasting when the learner can participate actively

Repeated review of the materials to be learning

Learning is helped when the material to be learned is meaningful

This refers to how applicable the training is to actual job situation

This gives learners information on their progress

Off-the-Job Training (12)

These refers to methods in which trainees are passive recipients of information (classroom learning, distance learning and AV techniques)

Typically involves having the trainer lecture a group

Training method that represents real-life situation, allowing trainees to see the outcomes of their decisions in an artificial environment

Situation that trainees study and discuss and business games in which trainees must gather information, analyze it and make decisions are used primarily for management skill development

Instruction and delivery of training by computers through the internet or company intranet. Includes web-based training, distance learning, etc.

websites or online learning centers that provide access to training courses, services and online learning communities from many sources.

Training techniques that help trainees share ideas and experiences, build group identity, understand the dynamics of interpersonal relationships and get to know their own strengths and weaknesses and those of coworkers.

Training method that develops teamwork and leadership skills.

This coordinates the performance of individuals who work together to achieve a common goal

Team members understand and practice each other's skills so that members are prepared to step in and take another member's place

this trains the team on how to share information and decisions to maximize team performance

this refers to training the team manager or facilitator and may involve training the manager on how to resolve conflict within the team

On-the-Job Training (3)

This means training is received directly on the job

This refers to new or inexperienced employees learning through observing peers or managers performing the job and trying to imitate them

a work-study training method with both on-the-job and classroom training

A way to evaluate the effectiveness of a training program based on cognitive, skill-based effective and results outcomes

Reasons for Evaluating Training (6)

Evaluation Designs (3)

This process of determining the economic benefits of a training program using accounting methods

Process by which organizations evaluate performance

Uses of Performance Appraisals (8)

Rater Biases (5)

This occurs when the rater's personal opinion of the employees sways rater's measurement of performance

Performance is distorted to make each employee appear to be average

Results when raters tend to be easy in evaluating performance

Results from raters being too harsh in their evaluation of performance

Ratings are affected strongly by the employee's most recent actions

Past-Oriented Appraisal Methods (5)

This requires the rater to provide a subjective evaluation of an employee's performance along a scale from low to high

This requires the rater to select statements or words that describe the employee's performance and characteristics

This requires the rater to choose the most descriptive statement in each of statements about the employee

This requires the rater to record statements that describe extremely good or bad employee behavior related to performance

These used specific named behaviors as benchmarks and require the rater to report the frequency of these behaviors

Comparative Evaluation Approaches (3)

This allows the rater to place each employee in order from best to worst

Require raters to sort employees into different classifications

This requires the rater to allocate a fixed number of points among employees in the group

Future-Oriented Appraisals (2)

This means getting employees to conduct appraisal if the goal of evaluation is to further self development

The heart of management is that both employee and superior jointly establish the performance goals for the future

Roles of Indirect Compensations (6)

Insurance Benefits (3)

Health Related Insurances (5)

Employer-provided insurance not typically extended to the worker's family members

Employment Income Security (3)

This entitles the worker to a lump-sum payment at the time of separation from the company.

These are agreements by the company to compensate executives with bonuses and benefits if they should be displaced by a merger or acquisition

These plans ensure that the worker receives a minimum amount of work or pay

This gives a worker the right to pension benefits even if he/she leaves the company

Allows accumulated pension rights to be transferred to another employer

Purpose is to encourage employee to plan for retirement

Time-Off Benefits (4)

a rest from the physical and mental effort of a job

payments for unused sick leave

These are often granted for pregnancy, extended illness, etc

Work Scheduling Benefits (3)

These compress forty hours of works into less that five full days

Abolishes rigid starting and ending times for the workday

Involves one or more employees doing the same job but working different hours, etc