Intro to Org Behavior Ch10

• 1. Control - control member behavior
• 2. Motivation
• 3. Emotional Expression
• 4. Information

Business vs. Social

Represents communication barriers that distort the clarity of the message

Telling others what they want to hear (basically).

High context countries rely heavily on non-verbal cues. What not is said may be more important than what is said.

Low context countries rely essentially on words to convey meaning