PMP - RMC Human Resource Management.txt

includes developing a human resource plan, acquiring a project team, developing a project team, managing a project team

human resource plan

project staff assignments, resource calendars, project management plan updates

team performance assessment

change requests

provide information regarding initial project scope, issue the project charter, provide funding, may dictate dates, approve the final project management plan, approve or reject changes or authorize a change control board, be involved in risk management

identify requirements, constraints, and assumptions, create WBS, help with project planning, estimate activities, participate in risk management, complete activities, comply with quality and communication plans, recommend changes to the project

help to: identify requirements and constraints, plan the project, approve changes, perform risk management

participate in planning, approve final project management plan, approve final schedule, assist with problems related to team member performance, manage activities that happen within functional area

manage the project to meet project objectives

select which projects will be done, get the best return from invested resources

manage multiple related projects

when and how human resource requirements will be met, roles and responsibilities, project organization charts, staffing management plan

staff acquisition plan, resource calendars, staff release plan, staff training needs, recognition and rewards, compliance, safety

hold team-building activities throughout the project, obtain and provide training where needed, establish ground rules, create and give recognition and rewards, co-locate team members

use negotiation and leadership skills, observe what is happening, use an issue log, keep in touch, complete project performance appraisals, actively look for and help resolve conflicts that team members cannot resolve on their own

an assessment by the project manager of project team effectiveness

referent, expert, reward, formal, penalty

directing, facilitating, coaching, supporting, autocratic, consultative, consultative-autocratic, consensus, delegating, bureaucratic, charismatic, democratic, laissez-faire, analytical, driver, influencing

schedules, priorities, resources, technical opinions, administrative procedures, cost, personality

confrontation, smoothing, withdrawal, collaboration, compromise, forcing

conflict resolution technique: solving the real problem

conflict resolution technique: making all parties somewhat happy

conflict resolution technique: trying to incorporate multiple viewpoints to achieve consensus

conflict resolution technique: postponing a project decision or avoiding addressing the problem

conflict resolution technique: emphasizing agreement rather than differences of opinion

conflict resolution technique: pushing one viewpoint at the expense of another

determine needed resources, negotiate for optimal available resources, create a team directory, create project-related job descriptions for team members, make sure roles and responsibilities are clear, ensure that team members obtain needed training, create recognition and rewards systems, create a human resource plan

an evaluation of individual team member effectiveness

a record of project issues, persons responsible for resolving issues, issue status, and target resolution dates

people are motivated by the following heirarchy of needs: physiological, safety, social, esteem, self-actualization

theory x: people need to be constantly watched. Theory y: people want to achieve and can work without supervision

hygiene factors - not having can reduce motivation, having does not increase motivation. Motivating agents - items that can increase motivation

people are motivated by one of three needs: achievement, affiliation, or power

forming, storming, norming, performing, adjourning

the team and other resources are needed to help complete closure

a tendency to rate team members high or low on all factors because of a high or low rating on a specific factor