Human Resources

  1. Employable Skills
    • Previous Work Experience
    • Computer Skills
    • Typing Skills
    • Language Skills
    • Degree/Diploma
    • Driving Skills
    • Presentation Skills
    • Teamwork
    • Written Communication
    • Numeracy Skills
  2. Human Resources Department
    • Conducts activities involving employees
    • Study local labour markets
    • Search for Applicants
    • Set up training programs
    • Give out payroll
    • Good employee retainment programs
    • Orientation
    • Workplace Safety
  3. Labour Market
    Employers (buyer of skills) meet employees (seller of skills)
  4. Unskilled Labour
    • requires little training
    • ex. dishwasher, kitchen help
  5. Semi-Skilled Labour
    • requires some instruction
    • ex. cashier, truck driver
  6. Skilled Labour
    requires training from educational institution/previous employment
  7. Professional Labour
    • Highly trained with specific occupations
    • ex. Accountants, Lawyer, Engineer
  8. Employee Turnover
    Rate at which employees leave for another job or to retire
  9. Headhunter
    recruitment agency/third party agency that look for employees for an employer
  10. Place to Advertise Work
    • university/college campuses
    • recruitment websites (workpolis)
    • search firm (headhunter)
    • company website
    • Employee referral programs
    • Co op programs in high school/university
    • Post job on job banks
    • advertise in newspapers
    • Journals
    • Magazines
    • Search the files of recent job applicants
  11. Application Process
    • Submit: resume, cover letter, application form
    • Human resources decides who to hire
    • After the interview Human resources rates each of the interviewees
    • Finish with a reference check
  12. Interview Tips
    • Dress Nicely
    • Go alone
    • Know time and location
    • Arrive early
    • Give 1 handshake and look them in the eyes
    • Don't say more than necessary
    • Listen carefully to each question
    • Body Language
    • Remember to thank interviewer for interview ¬†(give out cards)
  13. Orientation
    • Meet other employees
    • Tour workplace
    • Learn about work hours/benefits/dress code/health and safety procedures
  14. Departure
    employees who leave the job voluntarily
  15. Dismissals
    employees leave the job involuntarily
  16. Severance Package
    Based on the amount of time worked at a company
  17. Retirement
    Voluntarily leaves from the labour market
  18. Pension
    income for when an employee retires
  19. Compensation 
    money and other benefits recieved in exchange for work
  20. Minimum Wage
    • lowest hourly wage an employee can recieve. Adult's is 10.25 dollars (since April 2010)
    • Student's is 9. 60 (since April 2010)
  21. Overtime
    Higher hourly for working longer than the regular scheduled time or on holidays. Usuallyt 1.5 times more per hour
  22. Salary
    Fixed amount of money received on regular intervals (weekly, monthly). No overtime is paid
  23. Rights of Employees
    • minimum age for employment
    • parental leave
    • the recovery of unpaid wages
    • free from harassment and discrimination
    • paid public holidays
    • overtime, holidays, vacation pay
    • minimum wage
    • hours of work (maximum 8 hours)
  24. Rights of Employers
    • decide what their employment needs are
    • require qualification/experience
    • hire, promote, and hire the most qualified person
    • establish standards for evaluating job performances
    • define job descriptions
    • discipline, demote or dismiss employees
    • set employment terms and conditions
    • establish salary and wage scales
Card Set
Human Resources
Test Prep