Family Communications Exam 2 Review Chapter 9

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  1. Stages of ongoing conflict listed
    • 1. Prior conditions
    • 2. Frustration
    • 3. Active conflict 
    • 4. Solution or nonsolution
    • 5. Follow-up
    • 6. Resolved
  2. Prior conditions stage
    History of the relationship--present in the absence of active conflict but under pressure come into play
  3. Frustration Awareness
    As a response to prior condition, involves becoming frustrated or a block from a need or concern.
  4. Active Conflict
    Direct, overt verbal and nonverbal messages
  5. Solution or nonsolution
    Conflicts evolve into either temporary solution or non
  6. Follow-up
    Reactions that follow the active conflict and affects future interactions such as avoidance
  7. Resolved stage
    Conflicts no longer affect the balance of the family system
  8. Covert destructive conflict, and how many?
    Feelings are hidden and messages are unclear.

    Five: Denial, disengagement, displacement, disqualification, pseudomutuality
  9. Disqualification
    Describes a situation where a person expresses anger then discounts the angry reaction. "I'm sorry I got mad at you for sleeping with my ex....."
  10. Displacement
    Anger that is directed to an inappropriate person.

    Being angry at John because my boss is angry with me.
  11. Disengagement
    Expressing hostility through lack of interaction
  12. Pseudomutuality
    Family members who appear delighted with each other but really aren't.
  13. Overt destructive conflict
    Verbal aggression and physical aggression that can lead to violence
  14. Common couple violence
    Dynamic in which conflict occasionally gets out of hand, leading usually to 'minor' forms of violence and more rarely escalating into serious violence.
  15. Strategies for constructive conflict
    fair-fighting, listening, managing the physical environment
  16. Cross-complaining
    When the spouse makes a complaint and the other spouse responds by making a counter-complaint.

    • Eg. "I had a bad day."
    • "You think you had a bad day....."
  17. Demand/withdrawl
    One spouse enacts and complaining or nagging behavior, while the other spouse withdraws, trying to avoid conflict
  18. Four types of demand-withdraw
    • discuss/exit
    • socratic question/perfunctory response
    • complain/deny
    • criticize/defend
  19. discuss/exit
    One partner seeks discussion of a topic and the other partner exits physically or communicatively
  20. socratic question/perfunctory response
    One person asking a series of questions and the other giving expected responses. Eg. Child-parent
  21. Complain/deny
    One partner complains about a relational issue and the other denies the legitimacy of the issue
  22. criticize/defend
    One person states a criticism of the other, who is defensive in response.
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Family Communications Exam 2 Review Chapter 9
Family Comm, Chapter 9 Review
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