MGMT WEEK 9

  1. 3 parts to Human Resource Mangagement
    • 1. Attracting effective work force
    • 2. Developing effective work force
    • 3. Maintaining effective work force
  2. Selection Process (6 steps)
    • 1. Formal application
    • 2. Interview
    • 3. Testing
    • 4. Reference checks
    • 5. Physical exam
    • 6. Analysis and decision
  3. Personality inventory
    • Openness
    • Conscientiousness
    • Extroversion
    • Agreeableness
    • Neurotic-ism - anxiousness
  4. Socialisation
    Process of influencing the expectations, behaviour and attitudes of a new employee desirable to the organsation
  5. Human resource management
    Ensuring the organisation has right number of people with skills, knowledge, abilities, competencies, at an affordable cost, who are motivated and committed to achieving the aims of organisation
  6. Performance appraisal and purpose (2)
    • Formally assessing someone's work accomplishment
    • Purposes: Evaluation and development
  7. Sources of Performance  (3)
    • 1. Objective Production Data
    • 2. Personnel Data
    • 3. Judgemental Data (ratings)
  8. Quantitative Data Implications
    • Variability is outside employees control
    • Rarely tell whole story
  9. Personnel Data
    Use of employment data
    • Difficult to tell whether absenteeism is excused or not
    • Not relevant in all jobs
  10. Judgemental Data
    Subjective Evaluations of employees (e.g graphic rating scale)
    • Most often completed by supervisors
    • Relatively quick and easy
    • Check-lists of traits related to high performance in jobs
  11. Advanced Judgemental Data
    Critical Incident Technique- Keeps a log of someone's effective and ineffective job behaviours

    • Behaviourally anchored rating scale (BARS) 
    • uses specific descriptions of actual behaviours to rate various levels of performance

    Can be used for developing anchors for BARS
  12. Types of relative ratings
    • Rank ordering
    • Paired comparisons
    • Forced Distribution
  13. Alternatives to super visionary appraisal
    • Peer Appraisal 
    • Upward Appraisal 
    • 360 degree Appraisal
  14. Job Satisfaction
    • Measure of quality of work life 
    • The positive and negative feelings about work
    • Happy or sad
  15. Aspects of job satisfaction (5)
    • 1. Pay
    • 2. Tasks
    • 3. Supervision
    • 4. Co workers
    • 5. Advancement Opportunity
  16. Job Involvement
    The extent which and individual is dedicated to a job
  17. Organisation Commitment
    Loyalty of an individual to the organisation
  18. Meaning of work
  19. work can be a source of happiness which brings about social responsibility for the organisation
  20. Alternative work arrangements
    • Flexible working hours,
    • Compressed working hours
    • Job sharing
    • Telecommuting
    • Work at home
    • Part time wokr
    • Casual work
Author
Marciaho
ID
242286
Card Set
MGMT WEEK 9
Description
Week 9
Updated