IT Test 2

  1. What is RSI?
    • RSI stands for repetitive strain injuries, also known as musculo-skeletal injuries, or MSI. 
    • It's the most common category of ergonomic-related injuries.
    • It occurs when a person performs the same task over and over, damaging nerves, muscles, tendons or other body tissues.
  2. What is MSI?
    • MSI stands for muscular-skeletal injuries, also known as repetitive strange injuries, or RSI. 
    • It's the most common category of ergonomic-related injuries.
    • It occurs when a person performs the same task over and over, damaging nerves, muscles, tendons or other body tissues.
  3. What is carpal tunnel?
    Carpal tunnel syndrome, or CTS, is the most common MSI in North America.
  4. What's an extension?
    • An extension is the last few characters (usually 3) after the period in a file name.
    • e.g. The extension ".exe" usually means that you are using a program file. MS Word has the extension .doc and .wpd is what WordPerfect uses.
  5. What are ergonomics?
    It refers to the efficiency of people's work environments.
  6. What are the 7 factors in ergonomics?
    • Work Environment:
    • Temperature
    • Cleanliness
    • Air Circulation
    • Lighting & Colour

    • Furniture:
    • Chairs
    • Work Surfaces
    • Colouring
  7. What is the ideal temperature, ergonomically?
    The temperature should be kept between 15°C to 22°C.
  8. Ergonomically, why is it important to keep your work environment clean?
    It's important to have it cleaned regulary and thoroughly because dust, mold and other particles in the air can cause allergies and respiratory problems.
  9. Why is air circulation important for the ergonomics in a room?
    It's important because it minimizes bacteria in the air, keeping workers healthier.
  10. In ergonomics, what is the ideal lighting and colour?
    • The lighting should be kept stable. Lights should not flicker, as flickering causes eyestrain.
    • The colour of the workrooms should be neutral and soft. Pure white, very dark or shiny surfaces can cause fatigue.
  11. What should the chairs be like to have a good, ergonomic room?
    • Chairs should have 5 legs for stability.
    • Seats should be adjustable and be between 37.5cm and 52.5cm from the floor. 
    • A firm back should allow the elbows to be bent at a 90° angle when using the keyboard.
    • The seat should be padded enough to allow circulation, but firm enough to maintain good posture.
  12. What should the work surfaces be like for an ergonomic room?
    • Tables and desks should provide enough space for people to work without bumping into one another.
    • Enough legroom should be available to allow people to change their seating position to avoid muscle and circulation problems in the legs.
    • The edges of tables and desks should be smooth and rounded to avoid injury.
  13. What should the colour of the furniture be like to have a proper, ergonomic room?
    • Medium and light coloured surfaces help ease eyestrain when reading.
    • Work surfaces should have a matte (not shiny) finish to reduce glare.
  14. What's is RTF?
    • RTF stands for Rich Text Format. 
    • Most work processing programs allow users to save in this format, which uses the extension, ".rtf". When saved in this way, the file can be easily shared with other word processing programs in both Windows and Mac environments.
  15. What's a PDF?
    • PDF stands for Portable Document Files.
    • It was developed by Adobe Systems. 
    • When an individual/organization wishes to distribute an electronic document and be sure that its format (layout) will remain as it was originally designed, it is best to convert the document into a PDF file.
    • This type of file can be easily viewed on any computer that has the Adobe Acrobat Reader software installed. AA is now considered a standard application on most computer systems.
  16. What are program files?
    • Program files are software applications.
    • Most have to be installed on the hard drive before they can be used. Some run directly from a disk or a compact disc. 
    • e.g. video games, word processors, antivirus software
  17. What are data files?
    • Data files or documents are files that can be opened or created in an application program.
    • e.g. report keyed using a word processing program, a graph made in a spreadsheet program, an image made in a graphics program, etc.
  18. What is alignment and what are the different types?
    • Alignment refers to how the words are arranged in a document. The different types are:
    • left
    • right
    • centre
    • full justification/fully justified
  19. Explain right justification.
    Right justification is when the test is moved to line up with the right margin, but the left side of the paragraph is left uneven because of where the words begin.
  20. Explain left justification.
    Left justification/alignment is when the words are against the left margin. The right text probably won't be straight all the way down because the line ends wherever the words end.
  21. Explain centre justification.
    Centre justification is when all the texts sit in the middle of the page.
  22. Explain full justification.
    Full justification is when both left and right sides of the text are lined up against their respective margins.
  23. Describe the two different types of paper size.
    • There's 8½" x 11", which is called letter size.
    •  8½" x 14" is called legal size.
  24. What are some keyboard techniques?
    • Under your left hand should be the ASDF keys, and under the right hand should be the JKL; keys.
    • Your fingers should be curled like the legs of a spider because that position gives you the maximum in reach and flexibility, allowing you to key quickly and accurately.
    • Your arms should hang loosely at your sides.
    • Your wrists should not be bent, either up or down, to prevent carpal tunnel syndrome (CTS).
  25. What is defragmenting?
    Defragmenting rearranges all the files saved on your hard drive in a tightly packed way, eliminating gaps and putting fragments or pieces, or files closer to other similar fragments.
  26. Why should you defrag your computer?
    Because all the gaps in between the files would waste a lot of memory, and defragmenting and clean all that up.
  27. What's a taskbar?
    • It is usually at the bottom or along the side of the screen.
    • It indicates which programs are currently open and running.
    • The item on the taskbar that is highlighted is the one you are currently using.
  28. What's a path and what do they begin with?
    • A set of folders you have to follow to find a document.
    • It begins with the name of the drive in which the file is contained.
  29. What separates the names of the drive and the folders in a path?
    A backslash ().
  30. In the path: A:frenchhomeworkvetscats.doc
    ~ what is the drive?
    ~ what is the first folder?
    ~ what is the file?
    • The drive is "A"
    • The first folder is "french"
    • The file is "cats.doc"
  31. Explain proofreading.
    Proofreading is what you use after the software's Spell Check, Grammar Check and Thesaurus. It's simply reading your document over yourself and checking if the computer had any errors that they missed or incorrectly fixed.
  32. What is page orientation?
    • Page orientation refers to the way you set up a document. 
    • When it's longer than it is wide, the orientation is portrait.
    • When the page is wider and it is long, is has a landscape orientation.
  33. What are the 9 common business softwares?
    • New
    • Open
    • Close
    • Save
    • Orint
    • Copy
    • Cut
    • Paste
    • Undo/Redo
  34. What are Windows Desktop Features?
    • The wallpaper (background of the screen)
    • The icons (little pictures on the screen that represent software or functions. Can be activated by clicking them with a mouse)
    • The taskbar (the line that appears across the bottom of the screen. Contains the start button, the time, and a series of other icons that represent features and software available on that particular computer
    • A window (rectangular area on the screen that displays the contents of a disk, folder, directory or document).
    • The screensaver (a pattern or animated screen that appears on the monitor when the computer is left idle.
  35. 2a. A feature of most word processing software designed to check a document for spelling errors.
  36. 4a. Most common category of ergonomic-related injuries (perform task over and over, damaging nerves, muscles, etc)
    Repetitive Strain Injuries
  37. 5a. Type of program that allow users to work with numeric info to perform calculations and to create graphs.
  38. 6a. Files that can be opened or created in an application program.
    Data files
  39. 9a. Type of program like word processing but allows users to manipulate text and graphics more easily to create brochures.
    Desktop Publishing
  40. 10a. Type of program that allow users to format text and insert graphics and objects created.
    Word Processing
  41. 13a. Contains a series of icons that activate the most frequently used features of software programs.
  42. 14a. A page that is wider than it is long has this type of orientation.
  43. 19a. An alignment placing text lines so the left side of the paragraph is even with the left margin and right side is jagged.
  44. 20a. Any change to the look or organization of a document.
  45. 21a. The set of folders you have to follow to find a document.
  46. 22a. Located at the bottom or along the side of the screen indicating which programs are currently open and running.
  47. 23a. A user-created electronic compartment in which info or documents can be saved (way to organize files)
  48. 26a. On most WP programs allowing users to replace selected words with alternate words with the same/similar meaning.
  49. 28a. A file format that can easily be shared with other word processing programs.
    Rich Text Format
  50. 34a. People who study the ways work surroundings can be improved to keep workers comfortable/injury-free
    Ergonomic Specialists
  51. 35a. Most common MSI in North America (disorder of the hang characterized by pain)
    Carpal Tunnel Syndrome
  52. 36a. Read in order to locate and mark errors to be corrected.
  53. 37a. These types of fonts do not have tails on the letters.
    Sans Serif
  54. Another term for RSI.
    MSI or musculo-skeletal injuries
  55. Made by Adobe, a file format ensuring graphic layouts & text be easily viewed on any computer with its reader.
    Portable Document Format
  56. Preprogrammed settings, chosen because they are the most frequently accessed functions
    Desktop features
  57. A software program that combines some or all of the following program; WP, SS, DB, DTP, PPT
    Integrated Software Package
  58. The last few characters (usually 3) after the period on the file name
  59. At the top of the active window displaying the program name and filename you have opened on screen.
    Title bar
  60. Contains a number of functions for the user to choose from to perform various tasks
    Dialogue Box
  61. Type of program used to keep track of info about customers, products, etc.
  62. An alignment placing text lines so the right side of the paragraph is even with the right margin and the left side is jagged
  63. Type of program that allows users to present info using all elements of multimedia.
    Electronic Presentation
  64. An alignment placing text lines so the left & right sides of the paragraph are even with the left & right margins.
    Full Justification
  65. Rearranges files on a hard drive in a tight way, eliminating gaps & putting file fragments closer to other similar fragments.
  66. Software Applications
  67. Middle row of alpha keys.
    Home Row
  68. A feature of most word processing programs designed to check your document for grammatical errors
    Grammar Check
  69. The study of workers' interaction with their working environment.
  70. These types of fonts have tails on the letters.
  71. Immediately below the title bar (displays File, Edit, View, etc)
    Menu Bar
  72. A page that is longer than it is wide has this type of orientation
Card Set
IT Test 2