a speech that is delivered word for word from a prepared text is called a(n)
manuscript speech
the process of pronouncing all the parts of a word is known as
articulation
the study of body movement, gestures, and posture is known as
kinesics
what term is dealing with the speed at which you speak
Rate
what term is synonymous with loudness
volume
what is the term that is described as the believability of a speaker or other source of information
an impromptu speech
a speech is planned in advance but is presented in a direct, conversational manner is
an extemporaneous speech
what term is a common cause of nervousness
poor preparation
all of the following would be considered proper with resect to use of a visual aid except
the visual should be relevant to the speech
the visual should be large enough for all to see
statistics demonstrated by the visual aid should not be rounded off
eye contact with the audience should be maintained
words that have more than one dictionary meaning are referred to as
equivocal terms
what is important with regard to a speaker's awareness of the audience when choosing the speech material except
knowing the personal background of the introductory speaker
what is considered an inappropriate opening techniques for a speech
making an apology
which of the following is NOT a general purpose for making a speech
to inform or explain
to persuade
to entertain
to distract
to distract
the emotional tone of a relationship as it is expressed in the messages that the partners send and receive defines what
climate
excessive written or verbal communication would be considered
message overload
the arrangement of words in a sentence defines
syntax
more pleasant sounding words used in the place of more direct, less pleasant terms are
euphemisms
a type of response in which no words are spoken is
non-verbal
in decision making, what term is defined as: "when all group members are in agreement"
consensus
a human survival skill needed to maintain contact with the world is
communication
what term best describe the process of deliberately revealing information about oneself that is significant and that would not normally be known by others
self disclosure
incorrect thoughts that lead to believe that we have heard the message before are
faulty assumptions
what best describes a disconfirming response with more than one meaning
ambiquous
which type of listening involves listening to understand another person or idea
informational listening
what type of speech is learned and delivered by rote w/o a written txt
memorized speech
what term deal with the arrangement of words in a sentence
syntax
what term defines feedback
the discernible response of the receiver
John's speech instructor told John that he needs to speak a little louder. john needs to work on which
volume
bob debated with himself as to what correct answer to the question was, but finally chose the correct one. this is an example of
intrapersonal communication
listening in which the goal is to judge the quality or accuracy of a speaker's remarks is
evaluative listening
the objective, emotion-free meanings of a term are known as
denotations
which is an example of a misinterpretation of an non-verbal symbol
personal space
what is an example of a misinterpretation of a verbal symbol
relative terms
the highness or low ness of the voice is known as
pitch
the type of communication in which the two parties involved consider one another as individuals is
interpersonal communication
what type of listening would involve listening in which the goal is to help the speaker solve a problem
empathetic listening
a worker is drilling a hole in the street just outside of the classroom making it nearly impossible for thee students to hear the instructor. this is an example of
noise
the ideal time limit for a speech is
20 minutes
the pope reads his speech word-for-word from a prepared txt. this is an example of
a manuscript speech
Linda was attending an Optimist Club meeting and after her arrival was asked to give a speech concerning her vocation at the meeting. this is an example of
an impromptu speech
what is the term that is defined as "dealing with" the meaning of words
semantics
a disconfirming response with more than one meaning, leaving the other party unsure of the responder's position is a(n)
ambiguous response
a receiver focusing on the speaker's voice, screening out all other stimuli is an example of
attending
the type of communication which refers to those aspects of communication behavior that occur w/I the individual is
intrapersonal communication
Sarah is listening to Cathy and trying very hard to understand her ideas on the subject. this is an example of
informational listening
to end a sentence in which the last word is abbreviated you should use a
period
any communication which goes beyond the doors of your business is called
external communication
what type of communication refers to the wholesale distribution of identical copies of the same message to persons or receivers unknown to the sender and unknown to each other in any sense of interaction
mass
what is the act of attempting to influence the behavior and thinking of another person or group of ppl called
persuasion
what do we call business communications that are sent to receivers with a company
internal communication
words that are pronounced like another word but have a different meaning and are usually spelled differently are
homonyms
a complete sentence that describes the central idea of a speech and is usually found in the first paragraph is a
thesis statement
what initiates the communication process
sender
External communication is
any communication that goes beyond the doors of your business
the medium a sender selects to send the msg is known as the
channel
external communication includes
personal letters
congratulatory notes
memos
letters of references
1-2-4
an approach to conflict resolution in which neither party achieves its goals is
lose-lose
it is necessary for speaker to solicit a warm response from an audience, thus a speaker should never smile
t or f
f
if it is necessary to read a speech from a manuscript, you should first apologize for having to read the speech
t or f
f
a human interest story is considered to be an effective opening for a speech
t or f
t
eye contact with the entire audience is very important for any good speaker
t or f
t
the impromptu type speech is the speech spoken form notes
t or f
f
the use of visual aids is considered a good technique to help control nervousness when speaking
t or f
t
when using a visual aid in public speaking, it is not necessary to maintain eye contact with your audience as you describe the visual aid
t or f
f
the size of a visual aid used in public speaking is not important
t or f
f
it is always good to have practiced with any visual aid before using it in a speaking situation
t or f
t
the very best way to end any speech is with "thank you"
t or f
f
a speech may on occasion entertainment as its goal
t or f
t
reading a written speech word for word from a manuscript allows the speaker a good conversational tone
t or f
f
the basic structure of a good speech should include an introduction, a body and a conclusion
t or f
t
the speaker's name should always be the first thing mentioned in an introduction by the chairman or toastmaster
t or f
f
when using gestures as you speak, natural gestures are considered the most effective
t or f
t
a speaker should not try to look enthusiastic when speaking
t or f
f
communication always involves words
t or f
f
yawning is a form of non-verbal communication
t or f
t
it is the speaker's responsibility to evaluate the audience
t or f
t
demographic data is used in analyzing an audience
t or f
t
an anecdote is an illustration which exemplifies the position in question in a persuasive speech
t or f
t
the feedback of speech is how the msg moves from the encoder to the decoder
t or f
f
a person talking to himself in front of a mirror is an example of interpersonal communication
t or f
f
speeches may be classified according to their general purpose, to inform, persuade, or entertain
t or f
t
a visual aid is any item that can be seen by an audience for the purpose of reinforcing a msg
t or f
t
the encoder is the individual who receives a msg from another
t or f
t
the means by which a msg moves from the sender to the receiver is a channel
t or f
t
the assigning of meaning to an idea or thought that is received is known as encoding
t or f
f
any interference in the encoding and decoding process that lessens the fidelity of the msg is known as noise
t of f
t
extraneous distractions are an example of noise
t or f
t
the process of human beings to symbolic behavior or another person is known as communication
t or f
t
intrapersonal communication is communication that focuses on two or more ppl interacting verbally and non-verbally in face to face situation
t or f
f
a collection of symbols, governed by rules and used to convey msg btwn individuals describes language
t or f
t
the process wherein sound waves strike the eardrum and cause vibrations that are transmitted to the brain is known as hearing
t or f
t
remembering, understanding, attending, and hearing are all components of listening
t or f
t
the process by which the brain reconstruct electrochemical impulses generated by hearing into representations of the original sound and gives them meaning is known as listening
t or f
t
understanding is the act of interpreting a msg by following grammatical and semantic rules
