Mgmt Ch. 1

Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals

Lowest level of mgmt. Manage work of nonmanagerial employees

Manage the work of first-line managers

Responsible for organization-wide decisions and establishing plans and goals that affect the entire org.

Top managers - middle - first line - nonmanagerial employees

• Coordinating work activities so they can be completed efficiently and effectively.
• Is a learned talent, not something that comes naturally.

• Doing things right.
• Getting most output for least input.
• MEANS
• Low waste

• Doing things right
• Attaining org. goals.
• ENDS
• High attainment

• Planning - defining goals, establish strategies, develop plans to integrate and coordinate activities.
• Organizing - arranging work to accomplish goals
• Leading - working with and through people to accomplish goals.
• Controlling - monitoring, comparing and correcting work.

• Interpersonal roles - working with people or perfoming ceremonial or symbolic duties... figurehead, leadership and liaison activites.
• Informational roles - receiving collecting and disseminating info. Monitoring, disseminating and spokesperson activities.
• Decisional roles - making significant choices that affect org. Entrepreneurial, disturbance handler, resource allocater, negociater activities.

Working with people or perfoming ceremonial or symbolic duties... figurehead, leadership and liaison activites.

Receiving collecting and disseminating info. Monitoring, disseminating and spokesperson activities.

Making significant choices that affect org. Entrepreneurial, disturbance handler, resource allocater, negociater activities.

• Technical skills - knowledge and expertise in a specializzed field
• knowledge and expertise in a specializzed field
• Human skills - ability to work well with others
• Conceptual skills - the ability to analyze and generate ideas about abstract and complex situations concerning the org.

knowledge and expertise in a specializzed field

ability to work well with others

the ability to analyze and generate ideas about abstract and complex situations concerning the org.

• Top managers - conceptual, human skills
• Middle managers - a little of everything
• Lower level - human skills, technical skills

Deliberate arrangement of people to accomplish some specific purpose.

• -distinct purpose
• -composed of people
• -deliberate structure
• *all orgs need managers, no matter the size*

• -publicly held
• -privately held
• -nonprofit
• -NGO (nongovernmental orgs)