MGMT 100 Week 12

An alteration of an organisation's environment, structure, culture, technology or people. 

• -A constant force
• -An organisational reality
• -An opportunity or threat

• Information knowledge
• Globalisation
• Competitors
• Customers
• Suppliers
• Shareholders
• Availability of Capital
• Societal Changes
• Labour markets and population demographics
• The economy
• Trade Unions
• Legal Requirements
• New Technology

• Technological process
• Operational processes
• Structures
• Human resources systems
• Power- political System
• Goal and planning processes
• Informational knowledge systems
• Financial Process

E.g leadership, strategy changes, culture shifts, restructures, etc.

Arise when change in one part of the organisational system creates the need for change in another part of the system

May be in response to one or more external forces.

A person or group who takes leadership responsibility for changing the existing pattern of behaviour of another person or social system.

• Forward-looking 
• Proactive
• Embraces new ideas
• 

makes radical changes in organisational directions

continuing adjustments to existing ways and practices.

is initiated by empowered persons working at all organisational levels.

Strategic and comprehensive change that is initiated with the goals of comprehensive impact on the organisation and its performance capabilities

Driven by the organisation’s top leadership

Success depends on support of middle-level and lower-level workers.

• •  Occurs as a result of specific efforts of a change agent
• •  Direct response to perception of a performance gap.

• •  Occurs spontaneously or randomly and without benefit of a change agent’s a1ention
• •  Acting immediately is the appropriate response goal.

• 1.  Unfreezing
• 2.  Changing
• 3.  Refreezing

• The phase of stabilising the change and creating the conditions for its long-term continuity.
• 

• The phase in which something new takes place and change is actually implemented
• 

• The phase in which a situation is prepared for change and felt needs for change are developed
•