Intro to Business (7)

  1. Organization
    A group of two or more people working together to achieve a common set of goals
  2. Organization Chart
    A diagram that represents the positions and relationships within an organization
  3. Chain of Command
    The line of authority that extends from the highest to the lowest levels of an organization
  4. Job Specialization
    The separation of all organizational activities into distinct tasks and the assignment of different tasks to different people
  5. Job Rotation
    The systematic shifting of employees from one job to another
  6. Departmentalization
    The process of grouping jobs into manageable units
  7. Departmentalization by Function
    Grouping jobs that relate to the same organizational activity
  8. Departmentalization by Product
    Grouping activities related to a particular product or service
  9. Departmentalization by Location
    Grouping activities according to the defined geographic area in which they are performed
  10. Departmentalization by Customer
    Grouping activities according to the needs of various customer populations
  11. Delegation
    Assigning part of a manager's work and power to other workers
  12. Responsibility
    The duty to do a job or perform a task
  13. Authority
    The power, within an organization, to accomplish an assigned job or task
  14. Accountability
    The obligation of a worker to accomplish an assigned job or task
  15. Decentralized Organization
    An organization in which management consciously attempts to spread authority widely in the lower levels of the organization
  16. Centralizated Organization
    An Organization that systematically works to concentrate authority at the upper levels of the organization
  17. Span of Management or (Span of Control)
    The number of workers who report directly to one manager
  18. Organizational Height
    The number of layers, or levels, of management in a firm
  19. Line Structure
    An organizational structure in which the chain of command goes directly from person to person throughout the organization
  20. Line Manager
    a position in which a person makes decision and gives orders to subordinates to achieve he organization's goals
  21. Line-and-Staff Structure
    An organizational structure that utilizes the chain of command from a line structure in combination with assistance of staff managers
  22. Staff Manager
    A position created to provide support, advice, and expertise within an organization
  23. Matrix Structure
    An organizational structure that combines vertical and horizontal lines of authority, usually by superimposing, product departmentalization on a functionally departmentalized organization
  24. Cross Functional Team
    A team of individuals with varying specialties, expertise, and skills that are brought together to achieve a common task
  25. Network Structure
    An organizational structure in which administration is the primary function, and most other functions are concentrated out to other firms
  26. Corporate Culture
    The inner rites, rituals, heroes, and values of a firm
  27. Ad Hoc Committee
    A Committee created for a specific short-term purpose
  28. Standing Committee
    A relatively permanent committee charged with performing some recurring task
  29. Task Force
    A committee established to investigate a major problem or pending decision
  30. Informal Organization
    The pattern of behavior and interaction that stems from personal rather than official relationships
  31. Informal Group
    A Group created by the members themselves to accomplish goals that may or may not be relevant to an organization
  32. Grapevine
    The informal communications network within an organization
Card Set
Intro to Business (7)
Chapter 7