Management Test One

is a social entity that is goal directed and deliberately structured

are responsible for departments that perform a single functional task have employees with similar training and skills

is the cognitive ability to see the organization as a whole system and the relationships among its parts

McGregor's Theory Y

McGregor's Theory X

Emphasized understanding human behavior, needs and attitudes in the workplace

Systems use information technology to keep in close touch with customers, collect and manage large amounts of customer data, and provide superior customer value.

Refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers

Fayol's Administrative Principles

Was based on the idea that truly effective control comes from within the individual worker rather than from strict, authoritarian control.

Refer to the influence of political and legal institutions on people and organizations

Emphasizes scientifically determined jobs and management practices as the way to improve efficiency and labor productivity

Are parts of a system, such as an organization, that depend on one another

A series of studies at a chicago electric company that change the human relations movement.

Important in shaping ideas concerning how managers should treat workers

Focuses on managing the total organization to deliver quality to customers

Focused on the total organization

Means that the whole is greater than the sum of its parts

Uses mathematics, statistical techniques, and computer technology to facilitate management decision making, particularly for complex problems.

Refers to those aspects of a culture that guide and influence relationships among people.

Is a set of interrelated parts that function as a whole to achieve a common purpose.

Management emphasized the importance of understanding human behaviors, needs and attitudes in the workplace, as well as social interactions and group processes

tells managers that what works in one organizational situation might not work in others.

Pertain to the availability, production, and distribution of resources in a society

A sub-field within the classical perspective

Uses scientific methods and draws from sociology, psychology, anthropology, economics, and other disciplines to develop theories about human behavior and interaction in an organizational setting

Work at middle levels of the organization and are responsible for business units and major departments

Are at the top of the hierarchy and are responsible for the entire organization

Is a set of expectations for a manager's behavior

Are directly responsible for the production of goods and services

is the manger's ability to work with and through other people and to work effectively as a group member

The attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources.

is responsible for a temporary work project that involves the participation of people from various function and levels of the organization, and perhaps from outside the company as well

Refers to the amount of resources used to achieve an organizational goal

which is the attainment of organizational goals by using resources is an efficient and effective manner

is the use of influence to motivate employees to achieve organizational goals

Means identifying goals for future organizational performance and deciding on the task and use of resources needed to attain them.

Is the degree to which the organization achieves a stated goal, or succeeds in accomplishing what is tries to do

Are responsible for several departments that perform different functions

the understanding of and proficiency in the performance of specific task

involves assigning task, grouping task into departments, delegating authority, and allocating resources across the organization.

Means monitoring employees' activities, determining whether the organization is moving towards its goals and making corrections as necessary