6-1 Telephone Communications

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  1. Confirmed-
    Verified or ratified.
  2. Empathy-
    Sympathetically trying to identify one’s feelings with those of another.
  3. Etiquette-
    Conventional rules for correct behavior.
  4. Expressed-
    Said in words or by action.
  5. Fax-
    A message that is transmitted over the phone lines and printed by the recipient’s equipment.
  6. Personality-
    The personal or individual qualities that make one person different from another.
  7. Screening-
    A preliminary or indicating procedure.
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ID
228795
Card Set
6-1 Telephone Communications
Description
Medical Assisting
Updated
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