Mission statement

  1. Mission statement
    To help customers dramatically improve their business through our innovative, high quality software and exceptionally helpful service, while providing a great life for our employees.
  2. Category Counts
    • Vision - 6
    • Values - 8
    • 10 Year Goal - 3
    • 5 Year Goal - 6
    • 3 Year Goal - 7
    • 1 Year Plan - 11
  3. Vision Keywords
    • MICE PR
    • Multigenerational
    • Innovators
    • Community
    • Employer of choice
    • Partner
    • Role Model
  4. Vision
    Keyword -  Multi-Generational
    Be a multi-generational business that stands the test of time
  5. Vision
    Keyword - Innovators
    Be innovators and leaders in technology, service, & business practices
  6. Vision
    Keyword - Cumminity
    Be a significant and valuable part of the Sugar Land community
  7. Vision
    Keyword - Employer of Choice
    Be the employer of choice and best place to work for people who fit
  8. Vision 
    Keyword - Partner
    Be an irreplaceable partner with our customers
  9. Vision
    Keyword - Role Model
    Be a great company and role model like Google and M.D. Anderson
  10. Vision 
    Full
    • Be a multi-generational business that stands the test of time
    • Be innovators and leaders in technology, service, & business practices
    • Be a significant and valuable part of the Sugar Land community
    • Be the employer of choice and best place to work for people who fit
    • Be an irreplaceable partner with our customers
    • Be a great company and role model like Google and M.D. Anderson
  11. Values
    Keywords
    • QUALITY
    • SERVICE
    • LEARN
    • RESPECT
    • FELLOW
    • DECEITFUL
    • WASTE
    • REPRESENT
  12. Values
    Keyword - Quality
    Quality products of real value
  13. Values
    Keyword - Service
    Great customer service
  14. Values
    Keyword - Learn
    Learn from our mistakes
  15. Values
    Keyword - Respect
    Genuine respect and concern for others
  16. Values
    Keyword - Fellow
    Help fellow employees be the best they can be
  17. Values
    Keyword - Learn
    Learn from our mistakes
  18. Values
    Keyword - Deceitful
    Never lie, steal, or engage in any deceitful practice
  19. Values
    Keyword - Waste
    Spend responsibly without waste
  20. Values
    Keyword - Represent
    Represent HCSS well in the community
  21. Values 
    Full
    • Quality products of real value
    • Great customer service
    • Learn from our mistakes
    • Genuine respect and concern for others
    • Help fellow employees be the best they can be
    • Never, lie, steal, or engage in any deceitful practice
    • Spend responsibly without waste
    • Represent HCSS well in the community
  22. 10 Year Plan 
    Keywords
    MR 370

    • Machine
    • Revenue
    • 3 in 70
  23. 10 Year Goal
    Keyword - Machine
    Be a machine capable of successful acquisitions
  24. 10 Year Goal
    Keyword - Revenue
    Revenue of $70M to $100M with 25% EBIT
  25. 10 Year Goal
    Keyword - 3 in 70
    At least 3 major products in 70% of customers
  26. 10 Year Goal 
    Full
    • MR 370
    • Be a machine capable of successful acquisitions
    • Revenue of $70M to $100M with 25% EBIT
    • At least 3 major products in 70% of customers
  27. 5 Year Goal 
    Keywords
    330 RISIR 

    • 3 in 30
    • Respond
    • Integrated
    • Succession
    • Interfaces
    • Revenue
  28. 5 Year Goal
    Keyword - 330
    At least 3 major products in 30% of customers
  29. 5 Year Goal
    Keyword - Respond
    Respond to new technologies and trends within 1 year
  30. 5 Year Goal
    Keyword - Integrated
    All HCSS software should be integrated
  31. 5 Year Goal
    Keyword - Succession
    Strong succession plan at every management position
  32. 5 Year Goal
    Keyword - Interfaces
    Interfaces with all significant 3rd party software
  33. 5 Year Goal
    Keyword - Revenue
    Revenue of $300k per employee with 25% EBIT
  34. 5 Year Goal
    Full
    • At least 3 major products in 30% of customers.
    • Respond to new technologies and trends within 1 year
    • All HCSS software should be integrated
    • Strong succession plan at every management position
    • Interfaces with all significant 3rd party software 
    • Revenue of $300k per employee with 25% EBIT
  35. 3 Year Goal
    Keywords
    • AIR CAP 99
    •  
    • Accounting
    • Integration
    • Revenue
    • Customers
    • Analysis
    • Processes
    • 99
  36. 3 Year Goal
    Keyword - Accounting
    HB to HJ integration that accounting systems cannot duplicate.
  37. 3 Year Goal
    Keyword - Integration
    Good integration between HB, HJ, Dispatcher, Safety and GPS.
  38. 3 Year Goal
    Keyword - Revenue
    Annual revenue of $250k per employee with 25% EBIT
  39. 3 Year Goal
    Keyword - Customers
    Help customers with their customers.
  40. 3 Year Goal
    Keyword - Analysis
    Better analysis of estimates and better use of historical data.
  41. 3 Year Goal
    Keyword - Processes
    Proven processes, clear accountability, and good management.
  42. 3 Year Goal
    Keyword - 99
    Simple software solutions using the 99% vs 1% rule.
  43. 3 Year Goal
    Full
    • HB to HJ integration that accounting systems cannot duplicate.
    • Good integration between HB, HJ,
    • Dispatcher, Safety and GPS.
    • Annual revenue of $250k per employee with 25% EBIT
    • Help customers with their customers.
    • Better analysis of estimates and better use of historical data.
    • Proven processes, clear accountability, and good management.
    • Simple software solutions using the 99% vs 1% rule.
  44. 1 Year Plan 
    Keywords
    • DR S IMPLICIT 
    • D - Dispatcher
    • R - Regression
    • S - Support
    • I - Implementation
    • M - Mobile
    • P - Prototyping
    • L - Leadership
    • I - Industries
    • C - Custom
    • I - Integrate
    • T - Traction
  45. 1 Year Plan
    Keyword - Dispatcher
    Sell $1 million of The Dispatcher to existing HeavyJob customers
  46. 1 Year Plan
    Keyword - Regression
    Eliminate the need to have senior employees doing regression testing
  47. 1 Year Plan
    Keyword - Support
    Double the productivity for taking HB and HJ support calls for 2014
  48. 1 Year Plan
    Keyword - Implementation
    Halve the hours required for implementations for 2014
  49. 1 Year Plan
    Keyword - Mobile
    Popularize our mobile apps and use them to sell more of our software
  50. 1 Year Plan
    Keyword - Prototyping
    Use prototyping, feedback and checkpoints to improve development
  51. 1 Year Plan
    Keyword - Leadership
    Establish effective leadership and mangement programs
  52. 1 Year Plan
    Keyword - Industries
    Eliminate two of the issues that prevent selling HB in other industries
  53. 1 Year Plan
    Keyword - Custom
    Define well and get paid for all custom work
  54. 1 Year Plan
    Keyword - Integrate
    Integrate common data between our software products (basic data)
  55. 1 Year Plan
    Keyword - Traction
    Implement "Traction"
  56. 1 Year Plan Full
    • DR S IMPLICIT
    • Sell $1 million of The Dispatcher to existing HeavyJob customers
    • Eliminate the need to have senior employees doing regression testing
    • Double the productivity for taking HB and HJ support calls for 2014
    • Halve the hours required for implementations for 2014
    • Popularize our mobile apps and use them to sell more of our software
    • Use prototyping, feedback and checkpoints to improve development
    • Establish effective leadership and management programs
    • Eliminate two of the issues that prevent selling HB in other industries
    • Define well and get paid for all custom work
    • Integrate common data between our software products (basic data)
    • Implement "Traction"
Author
Mtran1978
ID
228475
Card Set
Mission statement
Description
Annual mission statement
Updated