Mission statement

To help customers dramatically improve their business through our innovative, high quality software and exceptionally helpful service, while providing a great life for our employees.

• Vision - 6
• Values - 8
• 10 Year Goal - 3
• 5 Year Goal - 6
• 3 Year Goal - 7
• 1 Year Plan - 11

• MICE PR
• Multigenerational
• Innovators
• Community
• Employer of choice
• Partner
• Role Model

Be a multi-generational business that stands the test of time

Be innovators and leaders in technology, service, & business practices

Be a significant and valuable part of the Sugar Land community

Be the employer of choice and best place to work for people who fit

Be an irreplaceable partner with our customers

Be a great company and role model like Google and M.D. Anderson

• Be a multi-generational business that stands the test of time
• Be innovators and leaders in technology, service, & business practices
• Be a significant and valuable part of the Sugar Land community
• Be the employer of choice and best place to work for people who fit
• Be an irreplaceable partner with our customers
• Be a great company and role model like Google and M.D. Anderson

• QUALITY
• SERVICE
• LEARN
• RESPECT
• FELLOW
• DECEITFUL
• WASTE
• REPRESENT

Quality products of real value

Great customer service

Learn from our mistakes

Genuine respect and concern for others

Help fellow employees be the best they can be

Learn from our mistakes

Never lie, steal, or engage in any deceitful practice

Spend responsibly without waste

Represent HCSS well in the community

• Quality products of real value
• Great customer service
• Learn from our mistakes
• Genuine respect and concern for others
• Help fellow employees be the best they can be
• Never, lie, steal, or engage in any deceitful practice
• Spend responsibly without waste
• Represent HCSS well in the community

MR 370

• Machine
• Revenue
• 3 in 70

Be a machine capable of successful acquisitions

Revenue of $70M to $100M with 25% EBIT

At least 3 major products in 70% of customers

• MR 370
• Be a machine capable of successful acquisitions
• Revenue of $70M to $100M with 25% EBIT
• At least 3 major products in 70% of customers

330 RISIR 

• 3 in 30
• Respond
• Integrated
• Succession
• Interfaces
• Revenue

At least 3 major products in 30% of customers

Respond to new technologies and trends within 1 year

All HCSS software should be integrated

Strong succession plan at every management position

Interfaces with all significant 3rd party software

Revenue of $300k per employee with 25% EBIT

• At least 3 major products in 30% of customers.
• Respond to new technologies and trends within 1 year
• All HCSS software should be integrated
• Strong succession plan at every management position
• Interfaces with all significant 3rd party software 
• Revenue of $300k per employee with 25% EBIT

• AIR CAP 99
•  
• Accounting
• Integration
• Revenue
• Customers
• Analysis
• Processes
• 99

HB to HJ integration that accounting systems cannot duplicate.

Good integration between HB, HJ, Dispatcher, Safety and GPS.

Annual revenue of $250k per employee with 25% EBIT

Help customers with their customers.

Better analysis of estimates and better use of historical data.

Proven processes, clear accountability, and good management.

Simple software solutions using the 99% vs 1% rule.

• HB to HJ integration that accounting systems cannot duplicate.
• Good integration between HB, HJ,
• Dispatcher, Safety and GPS.
• Annual revenue of $250k per employee with 25% EBIT
• Help customers with their customers.
• Better analysis of estimates and better use of historical data.
• Proven processes, clear accountability, and good management.
• Simple software solutions using the 99% vs 1% rule.

• DR S IMPLICIT 
• D - Dispatcher
• R - Regression
• S - Support
• I - Implementation
• M - Mobile
• P - Prototyping
• L - Leadership
• I - Industries
• C - Custom
• I - Integrate
• T - Traction

Sell $1 million of The Dispatcher to existing HeavyJob customers

Eliminate the need to have senior employees doing regression testing

Double the productivity for taking HB and HJ support calls for 2014

Halve the hours required for implementations for 2014

Popularize our mobile apps and use them to sell more of our software

Use prototyping, feedback and checkpoints to improve development

Establish effective leadership and mangement programs

Eliminate two of the issues that prevent selling HB in other industries

Define well and get paid for all custom work

Integrate common data between our software products (basic data)

Implement "Traction"

• DR S IMPLICIT
• Sell $1 million of The Dispatcher to existing HeavyJob customers
• Eliminate the need to have senior employees doing regression testing
• Double the productivity for taking HB and HJ support calls for 2014
• Halve the hours required for implementations for 2014
• Popularize our mobile apps and use them to sell more of our software
• Use prototyping, feedback and checkpoints to improve development
• Establish effective leadership and management programs
• Eliminate two of the issues that prevent selling HB in other industries
• Define well and get paid for all custom work
• Integrate common data between our software products (basic data)
• Implement "Traction"