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  1. Individuals or groups with interests, rights, or ownership in an organization and its activities.
  2. Assets that are relatively easy to measure (ie. inventory, equipment, real estate, and financial assets).
    Tangible Assets
  3. Assets comparibly social in nature including organizational characteristics (ie. employer-of-choice reputation, the depth of emplyee talent and loyalty, and the ability to innovate and change).
    Intangible Human Assets
  4. Firms with operations in multiple countries.  Must be aware of laws in all countries.
    Multinational Corporations (MNCs)
  5. If a company's advantage in the market is difficult for competitors to understand and copy.  Can not occur without the human resources to successfully implement strategy.
    Sustainable Competitive Advantage
  6. All the people who currently contribute to doing work of the organization, as well as those people who potentially could contribute in the future, and those who have contributed in the recent past.
    Human Resources
  7. Include the formal HR policies developed by the company as well as the actual ways these policies are implemented in the daily practices of supervisors and managers.
    Human Resource (HR) Activities
  8. When an organization systematically understands, creates, coordicates, aligns, and integrates all of their policies and practices.
    Human Resource Management (HRM) System
  9. - HR Professionals- Line Managers- All of the employees who are affected by HR policies and practices.
    HR Triad
  10. People with sustainable specialized and technical knowledge of HR issues, laws, policies, and practices.
    HR Professionals
  11. Human Resource Certification Inistitute (HRCI) certifications
    • Professional in Human Resources (PHR)
    • Senior Professional in Human Resources (SPHR)
    • Global Professional in Human Resources (GPHR)
  12. Links country- and region- specific professional associations around the world.
    World Federation of Personnel Management Associations (WFPMA)
  13. An association for HR professionals in the US that has local chapters in most cities as well as many student chapters.
    Society of Human Resource Management (SHRM)
  14. State the HR Profession's Code of Ethics
    • HR professionals must regard the obligations to implement public objectives and protect the public interest as more important than blind loyalty to an employer's preferences.
    • -Undertake whatever research to ensure competence
    • -Maintain a high standard of personal honesty and integrity
    • -Give thoughtful consideration to the personal interest, welfare, and dignity of all employees
    • -Make sure that the organization represents high regard and respect for the public interest
  15. The process in which companies around the world are increasingly linked by their activities and the opportunities they provide each other.Requires change and adaption by the organization.
  16. Social Media
    A set of technologies and communation channels targeted at forming and enableing a potentially massive community of participants to productively collaborate.
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Chapter 1 Terms
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