004 Objections

  1. I only have 10 minutes ... I'm on my lunch break.
    No problem, 10 minutes is more than enough time to get you all the information necessary to make an informed decision.
  2. I'm just looking today.
    Great, you gotta look in order to know what you like, speaking of what you like, were you looking for a car, truck, SUV, or van?
  3. What is your best price on this truck?
    Price is the easiest part of my job, however if we don't find you the perfect truck, the price really doesn't matter, speaking of the perfect truck, were you looking for 4x4 or 4x2?
  4. I'm not buying today.
    Most people don't. Most people get all the information necessary to make an informed decision and then come back later to buy.... Speaking of providing information, were you looking at a car or truck today?
  5. I don't want to drive it.
    I understand that you are ready to get all the information on this vehicle, however, if you go through all this work, realize you love the vehicle, and it fits your budget, but then realize you don't like the way it drives, you woud really be wasting a lot of time and effort. Let's just take it around the block and make sure that this is the right vehicle for you.
  6. What is your best price?
    I understand that price is important to you, it was important to me when I bought my truck, however finding the perfect vehicle is just as important because if you don't like the vehicle, the price really doesn't matter...speaking of the perfect vehicle, did you want 4x4 or 4x2?
  7. I'm just looking.
    I understand you're just looking. We have a lot of inventory. That's where most people start. Are you looking for new or pre-owned?
Card Set
004 Objections
Objections in the care sales process.