Comm 110

the whole is greater than the sum of its parts

• 1. plan
• 2. implement

perception,interpretation and responses to other people's signals

• -everyone's responsibility
• -perfect understanding is impossible
• -disagreement is OK

• -people oriented
• -action oriented
• -content oriented
• -time oriented
• -no preference is best

• -pseudolistening-fake listening
• -silent arguing
• -assuming meaning
• -mind assault-jaded view of speaker, therefore nothing they say is right
• -focusing on irrelevancies
• -sidetracking
• -defensive responding

• -paraphrase
• -body language
• -ask questions

any action, sound, or word in interaction that is interpreted as a whole by another person. Messages can be entirely verbal, nonverbal or a mixture of both.

the idea that group communication creates and maintains a group's norms and character of operation.

occurs when group members think they have the same meaning for a word or phrase but in actuality do not.

the seating arrangements in groups and even the way the furniture is arranged

• 1. group members can move through the primary tension stage more quickly if they know each other.
• 2. members can reduce both primary and secondary tension by sharing what they know about the problems at hand.
• 3. secondary and tertiary tensions can be managed if group members demonstrate tolerance for disagreement.
• 4. humor is also an effective wat to handle secondary and tertiary tension in a group.

• 1. antecedent-before new members join the group, new and old members have attitudes, beliefs, motives, and behavior patterns that affect how they will function in the group.
• 2. anticipatory-new & old members have expectations about one another; the new members have expectations about the group. Welcoming activities that introduce old & new memebers help members overcome primary tension.
• 3. encounter-new & old members begin to work together and adjust to one another; the new member's role is negotiated in the group; & old members' roles may change.
• 4. assimilation-the new members are fully integrated into the group; role relationships have been worked out.
• 5. exit-members must cope with the loss of a member or termination of the group. discussion and formal disbanding activities help members say goodbye.

• -primary- anxiety arising early in a group's formation, as members work out their relationships and roles.
• -secondary-task-related tension that stems from differing opinions about the substantive work of the group.
• -tertiary-tension that stems from power and status struggles in a group.

encompasses behaviors that contribute directly to the accomplishment of the group's task

roles that encompass behaviors that help a group maintain harmonious relationships and contribute to a cohesive interpersonal climate

roles that encompass self-centered behaviors that place the individual's need ahead of the group's needs.

formal, explicit standards of behavior and procedures by which a group operates

informal, implicit standards of behavior and procedures by which members operate

metaphor or analogies (ex. velcro)

radiant thinking/free association

degree to which members feel they are part of the group

• -put ideas up
• -rank
• -pros/cons
• -make decision

the use of communication to modify attitudes and behaviors of members to meet group's goals and need.

• -maniscript
• -memorization
• -impromptu
• -extemparneous