. Competent communicators are nearly always described as "outgoing," "straightforward," and "humorous
FALSE
Shared understanding and clarity are the most important goals in achieving successful communication
FALSE
Communication competence is a trait that people either possess or lack.
FALSE
There is no such thing as the "same" message; words and behavior are different each time they are spoken or performed
TRUE
It is impossible to repeat the same communication event
TRUE
Socially isolated people compensate effectively for lack of communication, so their longevity rates are about the same as those of people with strong social ties.
FALSE
According to your text, impersonal communication is dehumanizing and should be avoided.
FALSE
. Communicators who rely on standardized rules to guide their interactions are usually ineffective communicators.
TRUE
It's impossible to stop communicating.
TRUE
Impersonal communication follows standardized rules for behavior learned from parents, teachers, and other people with whom we interact.
TRUE
. Research indicates that computer-mediated communication (CMC) offers advantages for impression management.
TRUE
The self-concept is extremely resistant to change.
TRUE
The influence of significant others becomes less powerful as people grow older.
TRUE
You are unlikely to reveal all of the perceived self to another person.
TRUE
. People who think highly of themselves are likely to think highly of others too.
TRUE
Our concept of self is shaped by the culture in which we have been reared
TRUE
The self-concept is a constantly changing set of perceptions that others have of you.
FALSE
Both verbal and nonverbal messages contribute to a developing self-concept.
TRUE
. All inaccurate self-concepts are overly negative.
FALSE
. It is possible to have a more favorable image of yourself than the objective facts or the opinions of others warrant
TRUE
. While culture has a great deal to do with our perception, it is understood that self-esteem and moods of a person do not.
FALSE
Perception checking is a type of metacommunication.
True
. Total empathy is impossible to achieve.
TRUE
We can change our emotional cycles by refusing to let biology interfere with our lives.
FALSE
. Your text points out that people with high self-esteem are quicker to assume the worst possible motives on the part of others.
FALSE
In perceiving others, we usually blame their problems on their personal qualities rather than on factors outside them.
TRUE
. Since we are the ones who experience reality, we have a complete idea of what that reality is.
false
Most of the time, people to whom we're repetitiously exposed become noticeable
true
Unchanging people or things become less noticeable, and thus occupy less of our attention than those that change
true
No two people perceive a given set of sense data identically
true
People who act out their anger generally feel better than those who express anger without physically lashing out.
false
Generally speaking, people are more likely to share negative emotions rather than positive emotions.
false
Men are more likely than women are to reveal their strengths and positive emotions.
true
Research indicates that people from warmer climates are more emotionally expressive than people from cooler climates.
true
. People all over the world tend to express sadness, anger, and joy the same way facially.
true
Over-expression of emotion may create physiological ailments as much as under-expression of emotion.
true
When sharing your feelings, it's not necessary to accept responsibility for them because so often others cause them
false
. Fortunately, for people who want to hide their emotions, all the physical changes that accompany emotions are internal.
false
The physiological changes that accompany many strong emotions are similar.
true
While there is a link between physical behavior and emotional states, mental behavior plays no role in determining how we feel.
false
"It's A Girl Thing For Women," suggests that the word "girl" is most often viewed by women as a derogatory term.
false
The Many Meanings of 'I Love You'" in this chapter points out how several different interpretations of the phrase 'I love you' may be misinterpreted due to semantic rules.
true
Because meanings rest more in people than in words, labels are unimportant.
false
. Equivocal words are words that can be interpreted in more than one way.
true
Emotive words are words that sound as if they're describing something, but are really announcing the speaker's attitude toward it
true
. "I'm rather upset" is more powerful language than "I'm upset."
false
A perfectly worded "I" statement delivered with total sincerity will ensure that the other person will not get defensive
false
. American Sign Language is a system of symbols rather than natural signs.
true
Gender is by far the most influential factor influencing conversational style.
false
All human languages are symbolic in nature
true
. In the Chapter Six reading, "The Way You Talk Can Hurt You?" the author asserts that contemporary young women use paralanguage in a way which creates the impression that they are timid and weak.
true
Nonverbal messages cannot convey information in the past or future tenses.
true
. According to the text, you can not avoid communicating
true
Nonverbal communication is usually specific and clear.
false
. Nonverbal and verbal behaviors operate together to create messages.
true
. In many instances, the use of touch increases liking and boosts compliance.
true
Most communication scholars don't define American Sign Language as nonverbal communication.
true
Your text defines nonverbal communication as any type of communication that isn't expressed by speech
false
. According to your text, research has demonstrated that over 60 percent of the emotional impact of a message comes from the words themselves rather than nonverbal cues.
false
When we are interested in something or someone, the pupils of our eyes usually get smaller.
false
According to research, most listeners retain 70% of a message for several weeks.
false
There is no single "best" listening style to use in all situations.
true
A good listener will always state her own opinion so the other person knows where she stands on the issue
true
You should do more paraphrasing than any other type of listening.
true
Speaking has more apparent advantages than listening does.
true
Questioning is one type of listening response used to help others
true
Your text recommends paraphrasing whenever someone wants your help.
false
Because of its lively, segmented bursts of information, contemporary mass media has helped develop a generation of better listeners.
false
. According to the text, the most helpful way of responding to a problem is to offer good, specific advice
true
Speaking is an active process; listening is a passive activity.
false
Dialectical tensions arise when a relationship is new and tend to disappear after the first two years.
false
. Research reported in Chapter 8 indicates that long term relationships are most satisfying when the partners do everything together.
false
Of the three types of dialectical tensions, research indicates that young married couples report having the most difficulty with the openness versus privacy tension
false
Your text suggests that while benevolent lies are common, the truth is always the best course of action.
false
Small talk typically occurs during the initiating stage of an interpersonal relationship.
false
Not only is the Internet increasingly being used to initiate relationships, but is being used to terminate them as well.
true
We can categorize interpersonal relationships as intimate or not by the place in which they occur.
false
Self-disclosure must be frequent to be effective.
false
The most revealing level of self-disclosure usually involves talking about feelings.
false
After we get to know others, their liking for us becomes less of a factor in our attraction toward them.
false
Research cited in the text states that strong marriages are characterized by productive expressions of conflict, among other things.
true
Destructive fights often start because the initiator confronts a partner who isn't ready for a confrontation.
true
Interdependence must exist between two parties in order for a conflict to exist.
true
. A conflict can exist only when both parties are aware of a disagreement.
true
. Chapter Ten admits that there are situations when direct aggression is the only realistic option.
true
. Avoidance and accommodation are both forms of nonassertive behavior
true
Win-lose or win-win outcomes to conflicts can often be products of self-fulfilling prophecies.
true
The text says that "counting to ten" applies to win-win problem solving.
true
As long as one person in the relationship is aware of the disagreement, a conflict exists.
false
You can live happily ever after" is the ultimate theme of Looking Out/Looking In.
