The flashcards below were created by user
michaelirby98
on FreezingBlue Flashcards.
-
Welcomeing
- Within 45
secondsIntorduce yourself- Place bev naps
- ask questions (first visit, celebrating, where from)
- Use Tri fold to suggest items
- Suggest alcoholic and non alcoholic by name
- NO DEAD ZONE
-
Delivering Beverages
- Within 4-6 minutes (Bar drinks 6mins)
- Serve all together
- Deliver w/out auctioning
- Get app and entree order w/recommendations
- Assure you're available for Q's
- (If not ready to order return in 5mins)
-
Delivering Food
- Apps: within 12mins
- Entrees:
within 16 mins (18-20 for well done)
- Deliver w/out auctioning
- Say name of item you're setting down
- ALWAYS ask if there is anything else
- (When delivering steak, ask to cut into it to make sure its prepared properly)
-
Checking Back
- 1st CB: Within 2bits/2mins
- Ask specifics regarding meals
- If you can get them anything
- 2nd CB: 2/3 of the way
- Mention couple deserts by name
- PRE-BUS
- Prepare check
|
|