CUPS uses standards-based protocols for call control signaling and IM chat. Which of the following are protocols used by CUPS for these purposes?
Which external communications and presence apps can CUPS interact with? (choose all that apply)
a. Cisco Unity Connection 8.x
b. Microsoft Exchange Server 2007
c. Google Talk
d. Cisco Unified MeetingPlace
e. Persistent Chat
a b c d e
Which of the following is NOT a capability of CUPC?
CUPC can operate in two modes. What are they?
a. SIMPLE Telephony User Node (STUN) mode
b. Deskphone mode
c. Autonomous mode
d. Softphone mode
STUN (HA, beam me up scotty)
Which of the following is true of the Client Services Framework (CSF)?
a. It is a standards-based comms platform that enables cross-platform Presence signaling.
b. It is a Windows Server software that enables features and functionality for Cisco Unified Comms.
c. It is a core component of CUPC and enables integration with MS Office Communicator.
d. Multiple CSF clients can be installed on a single workstation, enabling simultaneous cross-platform comms.
Group chat is a feature of CUPS. If group chat rooms and discussions need to be available for future reference after all participants log off, which two steps are required?
a. Obtain additioal licensces for Persistent CHat.
b. Install a WebEx server to record group chats.
c. Install a third-party IP-retention complianceapplication on the DUPS server.
d. Enable Persistent Chat on the CUPS server.
e. Provision a PostgreSQL-compliant external database.
What components are required for CUPS to operate if the user is traveling with his laptop? (choose 3)
a. CSF registers as a SIP device with CUCM using SIP.
b. User account associated with CSF device in CUCM.
c. CUPC downloads config file from TFTP.
d. Cisco IP communicator must be installed on the client workstation.
a b c
How can calendar info in MS Exchange be integrated into CUPS Presence signaling so that Free/Busy status in an Outlook calendar can be mapped to the Available/Away Presence status?
a. Using WebDAV
b. Using SIP/SIMPLE
c. Using CTIQBE
d. Using XMPP
Describe Cisco Unified Presence Server (CUPS)
Integreted with CUCM, provides call control and on/off hook status.
Also provides signaling with other systems using the following:
b. SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE)
c. Extensible Messaging and Presence Protocol (XMPP)
Clients are available including Cisco Unified Personal Communicator (CUPC)
What are the two operating modes in CUPC.
1. Deskphone mode - CUPC can control a user's deskphone to place calls. CUPC uses CTIQBE for IP phone control. (Computer Telephone Integration Quick Buffer Encoding)
2. Softphone mode - When IP phone is unavailable or user is away form desk, CUPC can activate the softphone based on CSF (Client Services Framework) which registers the softphone with CUCM as a SIP device.
The Administrator must create the CSF device in order to enable this functionality.
What are the 4 Chat features that CUPC supports?
AD-hoc group chat - stored in CUPC memory.
Persistent chat - stored in an external database that stores the chat rooms and conversations.