Organizational Communication FINAL

• isolated
• 1 of 3 sides (American, Soviet, Neutral)
• doesn't shape everything
• its own power structure
• squashing capitalism
• world divided

• dynamic
• ongoing process
• all-encompassing
• the whole world involved
• creative deconstruction
• one step ahead 
• only paranoid succeed
• balance between: NS and NS, NS and global markets, NS and individuals

• Symbol: Wall v. World Wide Web
• Measurement: Weight of Missles v. Speed of Modem
• Economist: Karl Marx v. Andy Grove CEO Intel
• Sport: Sumo Wrestling v. 100M dash over and over
• Defense Mechanism: Radar to expose v. X-ray to examine within

having a wide net of informants and information and knowing how to synthesize in order to produce profit

• drive for sustenance
• improvement
• prosperity
• modernization
• global markets
• computer technology
• higher living
• glibalization is to build a better lexus

• sense of home and family
• rooted/anchored
• feelings of belong
• concentration: who owns the olive tree

multi-lens perspective, multi-dimensional, explain things in terms of stories and not grand theories

• metaphor: blanace
• working out of individual creativity and org constraint in moment to moment interactions
• micro level: people's creativity
• macro level: soceities rules and constraints
• we are rule followers and rule breakers

• systems are like biological organisms
• they are greater than the sum of their parts
• focus on interdependent processes
• information flows
• focus on external environments and contingencies
• leaders should be adaptive

• Enactment: members create environments through action and patterns of attention
• Selection: deciding the best way to interpret the environment from several options
• retention: successful interpretations are saved for future use

• identity construction: who i am is indicated by how and what i think
• retrospection: i learn by looking over what i said prior
• enactment: i create an object to be seen by saying or doing something
• socialization: what i said and single out are determined by who socialized me and the audience i anticipate will hear more conclusions
• continuation: talking is spread across time and competing with other things; by the time i reflect on it, it may have changed
• Extracted cues: you extract only a part of other's thoughts and use that to guide thoughts/feelings
• plausibility: i only know what i desperate have to in order to get by

at work we see some but ot all of people's behaviors

• Systems thinking: for any one member to suceed, all must
• personal mastery: all members share a personal commitment to learning and self reflection
• flexible mental models: members should understand and change if necessary their mental models 
• shared vision: tight hierarchical control is achieved because there is a common vision that everyone works toward
• team learning: dialogue is key to learning that leads teams toward intelligent decisions

• Clifford Geertz
• In order to understand culture you need a highly detailed description of it
• Culture is a web and man is an animal caught in a web

• Integrations: cultures are consistent without disagreement (strong cultures like disneyland)
• Differentiation: highlighting difference and acknowledging inconsistencies
• Fragmentation: ambiguity is inevitable and cultural manfestations can be interpreted in various ways

• postmodernism: everything is a story
• discourse shouldn't be just for the elites
• look at where it intersects with power and knowledge

• postmodernism: narratives need not be provide
• resistance narratives: tell other side, those who don't always have a voice
• interpretive approach: multiple stories are needed to fully describe an org

• stories are symbolic of organization cultural
• express unconscious feelings
• postmodernism allows us to privilege narrative over fact 
• don't treat everything as a story--smoke screen

• reward
• coercive
• referent: because you trust me
• legitimate
• expertise

• central feature of power
• must be visible but unverifiable

employees at all levels willingly adopt and enforce legitimate power of the organization or system

• represents section interests to be universal
• denies system contradictions
• naturalizes the present through reification
• functions as a form of control

you always think of the minority (gender rights=women, ethnicity=black)

born leaders who fall under a certain stereotyle

• who control knowledge of production
• administrative sciences 
• managers

• task oriented is good: really bad or good
• relational oriented is good: middleground

• selling telling participating delegating
• leaders change as groups change

• managerial grid
• task and relational

• leaders don't have an average relationship with followers but different ones with each perosn
• in: more expectations but job security
• out: less expectations but not job security

• position: where leaders operate
• person: who leaders are
• result: what leaders achieve
• process: how leaders get things done

• go from leaders to leadership
• recognize that reality is a collective and ongoing accomplishment
• encourage constructive dissent
• focus on good followers ad whole organizational success

• openness: being willing to listen and receptive (monday notes)
• supportiveness: listening and taking true interest in the employee (LMX)
• motivation: degree to which an individual is personally committed to expending effort ao accomplish a goal

relational satisfaction in terms of perceived fairness of distribution of resources in relationships

intensity of work based on what you expect their outcomes to be

collecting relevant environmental data and making conscious choices about org values, niche, direction

• definition: clear statement of why customers should choose a company's products over competing
• low cast: it's cheapest
• differentiation: it's special

process of modifying organization systems and structures to support the compettive strategy

how orgz learn to adapt through strategy

• mental and relational process that is both purposeful and strategic
• promotes an environment where dialogue is possible

• mutual service
• shouldn't be vilified or glorified
• makes us into God's representation on earth

what makes you happy, three lists

• my boss is a taskmaster 
• i work from dawn until dust

• utiliatarian: locate meaning in public world
• expressive: locate meaning in private wpr;d

• we are turning personal things into business matters
• we make family matters public and instrument our business mindset on them