Business Ethics Chap 9 & 10

systematic evaluation of an organization's ethics program and performance to determine whether it is effective

process of assessing and reporting on a business' performance in fulfilling the economic, legal, ethical and philanthropic responsibilities expected of it by its stakeholders

the framework companies adopt to report social and sustainability progress. main streaming of disclosure

manages variation to eliminate defects

• management system that focuses on all elements that contribute to organizational performance and success, including financial, customer, market and internal process.
• goal- develop broader perspective on performance factors and to foster culture of learning and growth that improves organizational communication

deals with complex issues of compliance and solutions to address the development of organizational ethics

requirements that board of directors oversee discovery of ethical risk, design and implement on ethics program and evaluate performance

practice that brings together people from different cultures, values, laws and ethical standards

subjective, based on social environment and are used to develop norms that are socially and legally enforced

broader concept than organizational culture

idea that "we" differ from "them"

concept that morality varies from one culture to another and that "right" and "wrong" are therefore defined differently

values that are broadly accepted worldwide

when various profit centers within corporations become unaware of the overall consequences of their actions on the firm as a whole

when the middle class shrinks and there is a distinct gap between rich and poor

assumption that people are predictable and will maximize the utility of their choices relative to their needs and wants

assumes that humans may not act rationally because of genetics, emotions, learned behavior, heuristics, or rules of thumb

public companies that operate on a global scale without significant ties to any one nation or region

tracks emerging issues and trends, provides info on corporate leadership and best practices, conducts educational workshops and training, and assists organizations in developing practical business ethics tools

makes short-term loans to member countries with deficits and provides foreign currencies for members

set of 10 principles that promote human rights, sustainability and the eradication of corruption

• address economic and social issues involving agriculture, textiles and clothing, banking, telecom, govern purchases, industrial standards, food sanitation regulations, services, and intellectual property
• provides legally binding ground rules for international commerce and trade policy

practice of charging high prices domestically but low prices imternationally

prohibits American companies from making payments to foreign officials for the purpose of obtaining or retaining business

where a channel member (manufacturer, wholesaler, distributor, or retailer) has control of the entire business system, via ownership or contract, or through its purchasing power

an inherent dignity with equal and inalienable rights and the foundation of freedom, justice, and peace in the world

belief that the interests of consumers, rather than those of producers, should dictate the economic structure of society