-
Team
- Interdependent
- Team goal is important
- Complimentary skills
- accountable to each other
- Shared leadership
-
Group
- Individual
- Individual goals
- Individual skills
- Individual accountability
- Designated leader
-
What you do affects me
interdependence
-
where members of work
group examine goals and culture to improve ability to work together.
Team building
-
Reasons for team
building
- 1) group is the basic building block
- and they are being used more often
- 2) groups are often the source of
- considerable inconsistencies
-
people working along
and no need to involve others.
Little team development necessary.
Simple situation
-
Information must be
shared to complete task but interaction not on deeply personal level.
Some team
development necessary.
Complex
-
Unusual and
unprecedented situations having impact outside individual’s scope of influence.
Requires team development approach
Problem
-
Operating
problems of teams, what are they?
- 1) goals – groups often times lose purpose
- and direction… team is most important
- 2) member needs – interpersonal
- differences
- 3) Norms - lack of norms and acceptable behavior.
- 4)
- Homogeneous members - tend
- to produce homogeneous ideas.
- 5) Decision
- making - authoritative
- dec. making, time, accountability, etc. sometimes “group think”
- 6) Leadership – problems with power and
- control
- 7) Size – what is the best size for a
- team?
-
How can managers shape people into team players?
- 1) selection
- 2) train (mentor, coach, career
- develop)
- 3) rewards system (use carefully)
-
How
can managers select good team players?
In the hiring process… job fit
Examples:
- Asking for volunteers
- Task case
- Personality test
- Observation
- Ask about teamwork (roles)
-
Extent to which team members areattracted to the team and motivated to remain in it.
Group cohesion
-
How
do we know if a group is cohesive?
- 1) mutual attraction – get along
- 2)shared goals
- 3)level of team interaction
-
What are the outcomes of group cohesion?
- 1) increased group think
- 2) higher satisfaction
- 3)social support
- 4)decreased turnover when given a
- choice
- 5)more uniform productivity
-
conforming to what
others in the group feel and think
Groupthink
-
negotiations under
zero-sum conditions, in which any gain made by one party involves a loss to the
other party (a win-lose or lose-lose)
-
negotiation in which
there is at least one settlement that involves no loss to either party (a
win-win)
Integrative bargaining
-
What are the stages in the negotiation process?
- Stage 1: Planning and Preparation
- Determine your bottom line
- Stage 2: Relationship building between
- negotiating parties (“nontask time”)
- Stage 3: information exchange
- Stage 4: Persuasion attempts
- Stage 5: Concessions/Agreements
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