Management Chapter 7

  1. Organization structure
    is defined as the framework in which the organization defines how tasks are divided, resources are deployed and departments are coordinated.
  2. Organizing
    Refers to the deployment of organizational resources to achieve strategic goals.

    Dell. Inc. has undergone several rounds of reorganinzing as managers search for the right organization structure to meet new goals.
  3. Work specialization
    Sometimes called division of labor is the degree to which organizational tasks are subdivided into individual jobs.
  4. Organization Chart
    is the visual representation of an organization's structure.

    Fundamental characteristics of vertical organization structure include specialization, chain of command, span of management and centralization and decentralization.
  5. Chain of command
    is an unbroken line of authority that links all individuals in the organization and specifies who reports to whom
  6. authority
    is the formal and legitimate right of a manager to make decisions , issue orders, and allocate resources to achieve outcomes desired by the organization
  7. responsibility
    is the flip side of the authority coin; it refers to the duty to perform the task or activity one has been assigned.
  8. Accountabiity
    means that people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command
  9. deligation
    When a manager transfers authority and responsibility to positions below them in the hierarchy
  10. line authority
    the formal power to direct and control immediate subordinates
  11. Staff authority
    which refers to the right to advise, counsel and recommend in the manager's area of expertise
  12. span of management
    sometimes called span of control refers to the number of employees reporting to a supervisor
  13. A tall structure
    is characterized by an overall narrow span of management and a relatively large number of hierarchial levels
  14. a flat structure
    is charcterized by an overall broad span of management and relatively few hierarchical levels.

    Current buisness models trend towards the flat structure where management  has greater decentralization
  15. Decentralizationt
    means the decision authority is pushed down to lower organization levels.
  16. centralization
    means that decisions authority is located near top organization levels.
  17. Departmentalization
    is the basis for grouping indvidual postions into departments and departments into the total organization.

    Three traditonal departmentalization are 



    and matrix
  18. A functional structure
    Groups employees into departments based on similar skills, tasks and use of resources.
  19. Divisional sTructure
    groups employees and departments based on similar organizational outputs (products or services) such that each division has a mix of fucntional skills and tasks.

    An alternative approach to divisional structure is to group employees and departments based on geographic region or customer group.
  20. Colgate - Palmolive is structutured into
    four geographic divisons
  21. The Matrix approach

    "My name is NEO"
    use both fucntional and divisional chains of command simultaneously in the same part of the organization
  22. Two boss employees
    in the matrix structure some employees have two boss employees. which means employees report to two bosses simultaneously.
  23. top leader - matrix structure
    in the matrix structre the top leader is the overseer of both the product and the functional chains of command and is responsible for the entire matrix.
  24. Popular contemporary approaches to departmentaliation include
    the team and virtual network structures
  25. FBI Flying Squad
    to be more responsive in the fight against terrorisim the FBI created the flying squad teams that spring into action when minimally staffed offices request assistence
  26. Cross functional team
    is a group of employees from various functional departments that meet as a team to resolve mutual problems
  27. Permanent team
    is a group of employees from all functional areas permanently assigned to focus on a specific task or activity
  28. Team based structure
    is one made in whicht he entire organization is made up of horizontal teams that coordinate their activities and work directly with customers to accomplish organizational goals
  29. Whole Foods Market team uses
    A team BAsed structure
  30. With a virtual network structure
    the organization subcontracts most of its major functions to a separate companies and coordinates their activities from a small headquaters organization
  31. The Modular Approach
    is one in which a manufacturing company uses outside suppliers to provide large chunks of a product such as an automobile which are then assembled into a final product by a few employees.
  32. Each approach to deparmentalization has
    distinct advantages and disadvantages.
  33. Every organization needs mechanisms for horizontal integration and coordination.
Card Set
Management Chapter 7
chapter 7