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social group
2 or more people who identify with and interact with one another
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primary group
a small social group whose members share personal and lasting relationships
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secondary group
a large and impersonal social group whose members pursue a specific goal or activity
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instrumental leadership
group leadership that focuses on the completion of tasks
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expressive leadership
group leadership that focuses on the group's well-being
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groupthink
the tendency of group members to conform, resulting in a narrow view of some issue
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reference group
a social group that serves as a point of reference in making evaluations and decisions
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in-group
a social group toward which a member feels respect and loyalty
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out-group
a social group toward which a person feels a sense of competition or opposition
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dyad
a social group with 2 members
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triad
a social group with 3 members
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network
a web of weak social ties
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formal organization
a large secondary group organized to achieve its goals efficiently
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tradition
values and beliefs passed from generation to generation
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rationality
a way of thinking that emphasizes deliberate, matter-of-fact calculation of the most efficient way to accomplish a particular task
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rationalization of society
Weber's term for the historical change from tradition to rationality as the main type of human thought
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bureaucracy
organizational model rationally designed to perform tasks efficiently
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organizational environment
factors outside an organization that affect its operation
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bureaucratic ritualism
focus on rules and regulations to the point of undermining an organization's goals
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bureaucratic inertia
the tendency of bureaucratic organizations to perpetuate themselves
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oligarchy
the rule of the many by the few
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scientific management
the application of scientific principles to the operation of a business or other large organization
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category
people with a status in common (ex. women, Asian, etc...)
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crowd
a loosely formed collection of people in one place (ex. people at a concert)
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group
contains people with shared experiences, loyalties, and interests
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characteristics of a primary group
- personal orientation
- usually long-term
- broad; usually involving many activities
- ends in themselves
- families or circle of friends
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characteristics of a secondary group
- goal orientation
- often short-term but it depends
- narrow; usually involving a few activities
- means to an end
- co-workers, political organizations
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Asch's experiment on group conformity
- recruited students for "a study of visual perception"
- placing 6-8 students around a table and his "secret accomplishes" began answering incorrectly to pressure the remaining person to conform to the group
- found that one-third of all subjects chose to conform by answering incorrectly
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Milgram's experiment on group conformity
- recruits males and told them that they would be taking part in "a study of how punishment affects learning"
- the electric chair experiment
- almost two-third went all the way to 450 volts
- found that people are likely to follow the directions not only of legitimate authority figures but also of groups of ordinary individuals, even if doing so means harming others
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4 principles of McDonaldization
- efficiency
- predictability
- uniformity
- control
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types of formal organization
- utilitarian organization - one that pays people for their efforts (ex. businesses or gov. agencies)
- normative organization - have goals people consider worthwhile (ex. PTA)
- coercive organizations - organizations people are forced to join (ex. prison and mental hospitals)
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2 leadership roles
- instrumental leadership
- expressive leadership
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3 leadership styles
- authoritarian leadership
- democratic leadership
- laissez-faire leadership
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