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Why you didn't get that promotion
- Non-negotiables
- Deselection Factors
- Core Selection Factors
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How the best get better
- Love pressure/stress
- Long term perspective
- Use competition
- Reinvent self
- Celebrate Victories
- Resilient
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Examples of Non-negotiables
- Strong outcomes
- Ethics, Integrity, Character
- Driven to lead
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Examples of Deselection Factors
- Weak interpersonal skills
- Putting own interests before organization
- Treating others poorly
- Don't hold yourself accountable
- Narrow Business perspective
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Examples of Core Selection Factors
- Develop others (w/ challenging assignments)
- Challenging Status quo
- Developing a good reputation
- Organizational savvy
- Adjust leadership style to context
- Use info your boss gives you to improve
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Emotional Intelligence
- Self-aware
- Self-regulation
- Motivation
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Strategies for Life
- Professional satisfaction
- Personal satisfaction
- Integrity
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Reawakening your passion for life
- Wake-up calls
- Renewal Strategies
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Energy Crisis
- Physical
- Emotional
- Mind
- Spiritual
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Humility
Learning from others who are less fortunate/intelligent than you
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Reverse Lens, Long Lens, Wide Lens
Open to different perspectives in order to grow and learn
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Physical Crisis
Health, eating good foods
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Spiritual Crisis
Find purpose and meaning in what you do
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Mind Crisis
Don't multitask; switching time, eliminate distractions
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Emotional Crisis
Do daily relaxation rituals, use the different perspectives, be proactive with your emotional triggers, appreciate others
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Motivation Theory
Perceptions --> Beliefs --> Attitudes --> Intentions --> Behaviors
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Beliefs
- Self-efficacy
- Expectancy, Valence, Instrumentality
- Job characteristics theory
- Equity (inputs/outcomes)
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Attitudes
- Job Satisfaction
- Organizational Commitment
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The art of practice
- What is art
- Sceientist (academic) v. Pracitioner
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Ten steps for Practicing motivation
- Job analysis/attitude surveys
- Needs
- Job characteristics theory
- reinforcement strategies
- expectancy theory
- equity theory
- goal setting
- expectancy and equity applied to goal setting
- self-efficacy
- Organizational justice theories
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Competitive Advantage via effective motivation
- compensation
- Motivation
- Development
- Selection
- Evidence based management
- Paradigm shifts
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Compensation
- high wages
- Incentive pay
- Wage compression
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Motivation
- security
- employee ownership
- information sharing
- participation/empowerment
- symbolic egalitarianism
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Development
- Teams
- (cross) training, skills development
- Promotion from within
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Selection
selectivity in recruiting
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Evidence-based management
- measure practices
- long term v. short term
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Art of Practice steps
- Choose the right theory
- Adapt it to the organization
- Implement the intervention
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Academic
Concerned about understanding and explaining behavior
moderators, mediators, independent variables
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Practitioners
Start with problem then try to fix it
- Dependent variables
- turnover, job performance, job satisfaction, commitment, absenteeism
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Keeping A players productive
- Positive characteristics
- Negative characteristics
- Managing A players to prevent burnout
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A players or A positions
- Paradigm shifts
- Identifying A, B, + C positions (old and new approach)
- Managing A positions
- Managing B + C positions
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B players
- Characteristics
- Types
- Managing B players
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Types of B players
- recovered A player
- Truth Tellers
- Go-to-people
- Middling
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A players; positive characteristics
- Ambitious
- self-starters
- ambitious
- attract superstars to the company
- continuous improvement
- revenue generators
- movers and shakers
- self-confident on the surface
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A players; negative characteristics
- can be tough to manage (inferiority/superiority)
- narcissistic personality
- inability to set boundaries
- get along with authority, but maybe not with peers
- highly critical of other people
- not a team player (low social skills)
- might take credit for others' work
- nitpicky with feedback (don't believe all of it)
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Characteristics of B players
- Don't call attention to themselves
- Ignore political behavior
- stable-not insecure about losing their job
- good during change management
- solid workers
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A position
Decreases cost, increases revenue, performance variability is important
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Old Model of identifying positions
define good people and stick them in high paying positions, even if the job doesn't have an impact
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New Model of identifying positions
define the A position, then fill it with A players
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Dealing with C players
- Identify
- Proactively develop
- accountability
- procedural justice
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How to motivate problem people
- Old approach (7 types)
- New approach (3 steps)
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New approach to motivate problem people
- Understand context
- Reframe goals
- Stage encounter
- Affirmative assertion
- Leverage questioning
- Moment of Truth
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Definition of C player
- Barely doing their job
- exhausting for leaders and managers
- Not living up to their potential
- Need to look at all angles though (individual, organizational, situational)
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Costs of C players
- Employee Morale
- Bring down coworkers
- A players leave
- Lowers the leader's credibility
- C players don't reach their potential (reducing self-efficacy)
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Barriers to removing C players
- You've built a relationship with them
- Humility (don't want to embarrass them)
- Afraid of retaliation
- It is expensive to replace people
- Potential legal liability
- You might believe that everyone can be changed or developed
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Old-approach to motivating problem people
- Ignorance is bliss
- monochrome vision
- Huckster hazard (tell and sell)
- mulberry bush
- Hanging judge tendency
- self-centeredness trap
- Denial danger
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