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What makes LMX different from other leadership theories?
- some theories focus on leaders, other thoeries focus on the follower and context, BUT leader-member exchange theory conceptualizes leadership as a process and is centered on the interactions between a leader and subordinate
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Critical assumption of other leadership theories that LMX challenges?
- challenges the assumption that leaders treat followers in a collective way as a group. - LMX directed attention to the differences that might exist between the leader and each of his/her followers
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Characteristics of In-group & what they are more likely to receive?
- expanded/negotiated role responsibilities (extra roles), relationships marked by mutual trust, respect, liking and reciprocal influence, - more likely to receive more information, influence confidence, - and concern than out group members, more dependable highly invovled and communicative
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Characteristics of out-group & what they are more likely to receive?
- formal employment contract (defined roles), - relationship marked by formal communication based on job descriptions, - less compatible, usually ust come to work and go home
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LMX results in positive outcomes for what general categories?
(organizational effectiveness) - leaders, - followers, - groups, - organizations in general
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Phases of LMX leadership
- stranger phase, - acquaintance phase, - mature partnership phase
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Stranger phase
- interactions within the leader subordinate dyad are generally rule bound, - rely on contractual relationships, - relate to each other within prescribed organizational roles, - experience lower quality exchances, - motives of subordinate directed toward self-interest rather than good of the group
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Acquaintance phase
- begins with an offer by leader/subordinate for improved career-oriented social exchanges, - testing period for both asseing whether ~ the subordinate is interested in taking on new roles ~ leader is willing to provide new challenges, - shift in dyad from formalized interactions to new ways of relating, - quality of exchanges improve along with greater trust and respect, - less focus on self-interest more on goals of the group
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Mature partnership phase
- marked by high quality leader member exchanges, - experience high degree of mutual trust, respect and obligation twoards each other, - tested relationship and found it dependable, - high degree of reciprocity between leaders and subordinates, - may depend on each other for favors and special assistance, - highly developed patterns of relating that produce positive outcomes for both themselves and organization, - partnerships are transofmational moving beyond self interest ot accomplish greater good of the team and organization
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Be able to identify a relationship in each of the phases
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What leaders should aim for in their relationships with followers? (summarize)
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Strengths
- validates our experience, - the dyadic relationship is the centerpiece, - communication, - solid research foundation
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Validates our experience
- strong descriptive theory, - confirms our experience that people within orgs relate to each other and the leader more than others
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Dyadic relationship
makes the dyadic relationship the centerpiece of leadership process
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Communication
effective leadership occurs when communication of leaders and subordinates are high quality exchanges
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Solid research foundation
backed up by research on the positive outcomes of leader member exchange
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Criticisms
- appears unfair and discriminatory, - basic theoretical ideas are underdeveloped, - various scales and levels of analysis
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Unfair and discriminatory
due to the separation of groups in groups and out groups, does not address the issues of fairness
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Basic theoretical ideas are underdeveloped
failes to explain how high quality exchanges are created
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Various cales and level of analysis
results are not directly compatible, measurement scales lack content validity which mean they are not measuring what they are intended to measure
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Burn's 3 type of leadership
- transactional, - transformational, - pseudotransformational
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Transactional
- focuses on the exchanges that occur between leader and their followers, - the exchange dimension is so common that you can observe it at all walks of life, ex: surpass goals = promotion, no new taxes = votes, sell more cars = bonus, turn in assignments = grade
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Transformational
- process of engaging with others to create a connection that increases motivation and morality in both the leader and the follower, - leader is attentive to the needs and motives of followers and tries to help followers reach their ullest potential - socialized leadership ex: mohandas Gandhi
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Pseudo transformational
- focuses on the leaders own intersts rather than the interests of their followers, leaders who are - transforming but in a negative way, - self consumed exploitive power oriented and warped moral values, - personalized leadership, Ex: adolph hitler, saddam hussein
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Dr.Scherwin's perspective of the pseudo-transformational description
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Describe the process and core elements of the transformational approach including charisma and influence
- process, - influence, - core elements, - encompassing approach, - charisma, charismatic leadership tehory
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Descriptive
Transformational
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Graen & Uhl-Bein
leadership making
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Burns
types of leadership defined: transactionl, transformational, pseudotransformational
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Larson & LeFasto
characteristics of team excellence
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Hackman & Walton
conditions of group effectiveness
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Bass
modelf o transformational leadership: same continuum
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House
theory of charsimatic leadership: personality characteristics, behaviors, effects on followers
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Kouzes & Pozner
5 fundamental practices: model the way, inspire a shared vision, challenge the process, enable others to act, encourage the heart
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Process
- that changes and transforms individuals, - incorporates charismatic and visionary leadership
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Influence
- TL invovlves an exceptional form of influence that moves followers to accomplish more than what is usually expected of them
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Core elements
- is concerned with emotions, values, ethics standards and long term goals, - includes assessing followers motives satisfying their needs and treating them as full human beings
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Encompassing approach
- describes a wide range of leadership influence: specific: one on one, broad: whole org or culture, - followers and leader are inextricably bound together int he transformation process
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Charisma
- a special personality characteristics that gives a person superhuman or exceptional powers and is reserved for a few, is of divine origin and results in the person being treated as a leader
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Charismatic leadership theory
- charismatic leaders act in unique ways that have specific charismatic effects on followers
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Theory of charismatic leadership
- personality characteristics, - behaviors, - effects on followers
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Personality characteristics
- dominant, - desire to influence, - confident, - strong values
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Behaviors
- sets strong role model, - shows competence, - articulates goals, - communicates high expectations, - expresses confidence, - arrouses motives
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Effects on followers
- trusts in leaders ideology, - belief similarity between leader and follower, - unquestioning acceptance, - affection toward leader, - obedience, - identification with leader, - emotional involvement, - hightened goals, - increased confidence
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What does Bass's model say about charisma?
- expanded and refined work done by Burns and house and included, - extended houses's work by, - TL motivates followers beyond the expected by
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Expanded
- more attention to followers rather than leaders needs, - suggested TL could apply to outcomes that were not positive, - described transactional and transformational leadership as a continuum
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Extended
- giving more attention to emotional elements and origins of charisma, - suggested charisma is a necessary but not sufficient condition for TL,
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TL Motivates
- raising consciousness about the value and importance of specific and idealized goals, - transcending self- interest for the good of the team or organization, - addressing higher level needs
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Be able to recognize the factors in Bass's model of leadership
- transformatinal leadership, - transactional leadership, - laissez faire leadership
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Transformational leadership factors
- idealized influence charisma, - inspirational motivation, - intellectual stimulation, - individualized consideration
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Transactional leadership factors
- contingent reward / constructive transactions, - management by exception/ active and passive/ corrective transactions
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Laissez faire leadership factors
- laissez-faire / non transactional
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Distinguish between the 4 factors of transformational leadership
-idealized influence (charisma), - inspirational motivation, - intellectual stimulation, - individualized consideration
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Idealized influence charisma
- describes leaders who act as strong role models for followers, ~ followers identify with leaders and emulate them, - leaders have high standards of ethical and moral conduct, ~ followers deeply respect and trusts leaders, ~ leaders provide a vision and sense of mission
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Inspirational motivation
- leaders who communicate high expectations to followers: ~ inspiring followers through motivation to commitment and engagement in shared vision of the organizaiton, ~ leaders use symbols and emotional appeals to focus group memebers to achieve more than self interest but team spirit promoted
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Intellectual stimulation
- stimulates follower sto be creative and innovative, ~ challenge their own beliefs and values those of leader and organization, ~ leader supports followers to try new approaches, develop innovative ways of ealing with organization issues
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Individualized consideration
- leaders who provide a supportive climate in which they listen carefully to the needs of followers, ~ leaders act as coaches and advisors encouraging self actualization
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According to Bass's model how does leader acquire performance beyond expectations?
refer to slide 53
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Recognize 5 factors of Kouzes and Pozner model
- model the way, - inspire a shared vision, - challenge the process, - enable others to act, - encourage the heart
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Model the way
exemplary leaders set a personal example for otheres by their own behavior
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Inspire a shared vision
effective leaders inspire visions that challenge others to transcend the status quo to do somethign for others
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Challenge the process
leaders are like pioneers are willing ot innovate, grow, take risks and improve
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Enable others to act
leaders create environments where people can feel good about their work and how it contributes to greater community
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Encourage the heart
leaders use authentic celebrations & rituals to show appreciation and encouragement to others
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Strenghts
- broadly researched, - intuitive appeal, - process-focused, - expansive leadership view, - emphasizes follower and effectiveness
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Broadly researched
widely researched from many different perspectives of well known orgs and CEOs
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Intuitive appeal
describes how the leader is out front advocating change for others
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Process focused
followers gain a more prominent position in the leadership process
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Expansive leadership view
not only includes the exchanges of rewards but also attention to the needs and growth of followers
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Emphasizes followers and effectivenesss
suggests leadership has a moral dimension
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Criticisms
- lacks conceptual clarity, - measurement is questioned, - personality trait vs behavior, - elitists and antidemocratic, -heroic leadership bias and can be abused
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Lacks conceptual clarity
cover such a wide range of activities and characteristics. ex: transformational and charismatic leadership are the same even thou charisma is only one component of transformational
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Measurement is questioned
MLQ four factors of transformational leadership are highly correlated with each other and do not represent distinct factors
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Personality vs Behavior
transformational leadership is seen more as a trait or personality rather than behavior that can be taught
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Elitists and antidemocratic
can sometimes display the leader as acting independent from followers and putting himself above followers needs
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Heroic
heroic leadership bias, by focusing on the leader you fail to see the influence followers have on leaders
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Abuse
who is to determine that the new vision is good or not good?
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What is different about the team model compared to other leadership theories?
team based problem solving
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How is team effectveness evaluated?
evaluated by leadership functionality, leader's mental model of the situation
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Understand each of the 8 characteristics of an effective team
- clear elevating goal, - results driven structure, - competent team members, - unified commitment, - collaborative climate, - standards of excellence, - external support, - principled leadership
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Clear elevating goal
- clear so that all can tell if performance objective has been met, - is motivating or involving so that members believe it is worthwhile and important
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Results driven structure
- did you need a team at all? , - need to find best structure to achieve goals: clear team meber roles, good communication, methods toa ssess individual performance, an emphasis on fact based judgements
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Competent team members
components: - right number and mix of members, - members must be provided sufficient information and education/ training, - requisitve technical and interspersonal skills
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Unified commitment
teams need a carefully designed and developed sense of unity or identification team spirit
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Collaborative climate
- trust based on openness honesty consistency and respect, - integration of individual actions, - leaders facilitate a collaborative climate
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Standards of excellence
- regulated performance, - how accomplished by the leader: requireing resul, reviewing results, rewarding results
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External support and recognition
- teams supported by external resources are, - give then tmaterial resources needed to do their jobs, - recognized for team accomplishments, - rewarded by tying those rewards to team members performance not individual achievement
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Principled leadership
- inluences team effectiveness through 4 sets of processes: - cognitive, - motivational, - affective, - integrative
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Identify the 4 elements of principled leadership
- cognitive, - motivational, - affective, - integrative
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Cognitive
leader helps the team understand the problems confronting the team
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Motivational
helps the team becoem more cohesive and capably by setting high performance standards and helping the group to achieve them
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Affective
helps the team handle stressful circumstances by providing clear oals, assignments and strategies
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Integrative
helps integrate the teams activities by matching member skills to roles providing clear performance strategies, monioring feedback and adapting to enviornmental changes
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Identify the 3 leadership decisions in the team model
- monitor or take action, - task or relational, - internal or external
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1
continue monitoring the team or take action based on current information
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2
determine the general task or relational function of intervention needed
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3
intervene at internal level within team or external level teams environment
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Know McGrath's 4 critical leadership functions (table 12.2)
1 , 2 , 3, 4
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1 ( internal & monitor)
diagnosing group deficiencies
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2 ( internal & executive action )
taking remedial action
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3 ( external & monitor )
forecasting environmental changes
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4 ( external & executive action )
preventing deleterious changes
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What are the 3 categories of leadership actions from Hill's model
- leadership decisions, - internal/external leadership actions, - team effectiveness
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Leadership decisions
- monitor, - task/relational, - internal/external
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Internal leadership actions/ External leadership actions
- task / relational, - environmental
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Team effectiveness
- performance, - development
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Main ways in which team model can be applied in real organizations
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Strenghts
- provides answers, provides a cognitive guide, - recognizes the changing roles, - can be used as tool
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Provides answers
helps you know what an excellent team
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Provides a cognitive guide
gives a road map to monitor and maintain effective teams
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Recognizes the changing roles
takes into account the changing roles of leaders focuses on the critical functions of leadership as diagnosis and action taking
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Can be used as a tool
in leader selection
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Criticisms
- not totally supported or tested, - doesnt include all skills, - fails to provide much guidance and how to teach and provide skill development for the wide range of skills required
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Not totally supported or tested
not thoroughly empiraclly supported
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Doesn't include all the skills
maybe they mean decisions
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Fails to provide much guidance
complex - may not be practical
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Requires lots of skills
doesn't teach how to provide skill development
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Leadership making phase table
- roles, - exchanges, - influences, - interests
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Descriptive & prescritpive
LMX
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LMX descriptively:
- recognizes the existence of in groups and out groups within an organization, - significant differences in how goals are accomplished using in groups vs out groups, - relevant differences in in groups vs out group behaviors
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LMS prescriptively:
- leader should offer each subordinate an opportunity for new roles/responsibilties, - leader should nurture high-quality exhanges with all subordinates, - rather than concentrating on differences leader focuses on ways to build trust and respect with all subordinates resulting in entire work group becoming an in group
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Phase 1
R: scripted, I: one way, E: low quality, I: self interest
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Phase 2
R: tested, I: mixed, E: medium quality, I: self and other interest
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Phase 3
R: negotiated, I: reciprocal, E: high quality, I: group interest
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Transactiona leadership factors
- contingent reward, - management by exception, - laissez faire
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Contingent reward
the exchange process between leaders and followers in which effort by followers is exchanged for specified rewards
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Management by exception
leadership that invovles corrective criticism, negative feedback, and negative reinforcement. Two forms: active - watches follower closely to identify mistakes/rule violates, passive - intervenes only after standards have not been met or problems have arisen
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Laissez - Faire
- the absence of leadership, - a hands off let things ride approach, - refers to a leader who: abdicates responsibilty, delays decisions, gives no feed back, and makes little effort to help follower satisfy their needs
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Predictive & prescriptive
Team leader
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Predictive
1st part is predictive
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Prescriptive
for the leader
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Characteristics of team excellence
- clear engaging direction, - enabling structure, - enabling context, - adequate material resources, - expert coaching
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Condition of group effectiveness
- clear elevating goal, - results driven structure, - competent team members, - unified commitment, - collaborative climate, - standards f excellence, - external support and recognition, - principled leadership
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Performance
task accomplishment
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Development
maintenance of team
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Team performance
is the quality of decision making hte ability to implement decisions the outcomes of team work in terms of problems solved and work completed and finally the quality of institutional leadership provided by the team
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Team development
is the cohesiveness of the team and the ability of group members to satisfy their own needs while working effectively with other team members
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