Interpersonal Communication

The ability to understand and manage one's own emotions and to be sensitive to other's feelings.

What are 4 components of emotion?

What are some influences on emotional expression?

The term used to describe situations when it's appropriate and/or necessary to manage or suppress emotions.

The process by which emotions are transferred from one person to another.

What are the guidelines for expressing emotions?

Emotions that contribute to effective functioning

Emotions which hinder or prevent effective performance

A debilitative emotion.
Feelings of anxiety that plague some people at the thought of communicating in an unfamiliar or difficult context. (i.e. speech, interview)

Recurrent thoughts not demanded by the immediate environment.

i.e. holding a grudge

Reapraisal method based on the idea that the key to changing feelings is to change unproductive cognitive interpretations.

The nonvocal, internal monologue that is our process of thinking.

Irrational thoughts

When one believes that a worthwhile communicator should be able to handle any situation with complete confidence and skill.

A belief based on the idea that it is vital - not just desirable - to obtain everyone's approval.

The inability to distinguish between what is and what should be.

Occurs when a person bases a belief on a limited amount of evidence. (i.e. I'm so stupid, can't do my taxes...)

When one lives the belief that they should do nothing that can hurt or in any way inconvenience others because it will cause undesirable feelings.

Suggests that forces beyond your control determine satisfaction in life.

To operate on the assumption that if something bad can happen, it probably will,

4 techniques to minimizing debilitative emotions.

2 characteristics of debilitating emotions

Rethinking the meaning of emotionally charged events in ways that alter their emotional impact.