An information system that is concerned with activities related to employees and potential employees of an organization, also called a personnel MIS.
An information system that provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications.
geographic information system (GIS)
A computer system capable of assembling, storing, manipulating, and displaying geographic information, that is, data identified according to its location.
ad hoc DSS
A DSS concerned with situations or decisions that come up only a few times during the life of the organization.
A DSS that handles situations or decisions that occur more than once, usually several times per year or more. An institutional DSS is used repeatedly and refined over the years.
highly structured problems
Problems that are straightforward and require known facts and relationships.
semistructured or unstructured problems
More complex problems in which the relationships among the pieces of data are not always clear, the data might be in a variety of formats, and the data is often difficult to manipulate or obtain.
A user interface that allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases
model management software (MMS)
Software that coordinates the use of models in a DSS.
group support system (GSS)
Software application that consists of most elements in a DSS, plus software to provide effective support in group decision making; also called group support system or computerized collaborative work system.
A decision-making approach in which group decision makers are geographically dispersed; this approach encourages diversity among group members and fosters creativity and original thinking in decision making.
A decision-making approach that consists of members offering ideas “off the top of their heads.”
group consensus approach
A decision-making approach that forces members in the group to reach a unanimous decision.
nominal group technique
A decision-making approach that encourages feedback from individual group members, and the final decision is made by voting, similar to the way public officials are elected.
A room that supports decision making, with the decision makers in the same building, combining face-to-face verbal interaction with technologyto make the meeting more effective and efficient.
Teams of people located around the world working on common problems.
executive support system (ESS)
Specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the organization.
Determining long-term objectives by analyzing the strengths and weaknesses of the organization, predicting future trends, and projecting the development of new product lines.