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heuristics
“Rules of thumb,” or commonly accepted guidelines or procedures that usually find a good solution.
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highly structured problems
Problems that are straightforward and require known facts and relationships.
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human resource MIS (HRMIS)
An information system that is concerned with activities related to employees and potential employees of an organization, also called a personnel MIS.
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implementation stage
A stage of problem solving in which a solution is put into effect.
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institutional DSS
A DSS that handles situations or decisions that occur more than once, usually several times per year or more. An institutional DSS is used repeatedly and refined over the years.
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intelligence stage
The first stage of decision making, in which you identify and define potential problems or opportunities.
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internal auditing
Auditing performed by individuals within the organization.
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just-in-time (JIT) inventory
An inventory management approach in which inventory and materials are delivered just before they are used in manufacturing a product.
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key-indicator report
A summary of the previous day’s critical activities, typically available at the beginning of each workday.
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marketing MIS
An information system that supports managerial activities in product development, distribution, pricing decisions, promotional effectiveness, and sales forecasting.
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material requirements planning (MRP)
A set of inventory-control techniques that help coordinate thousands of inventory items when the demand of one item is dependent on the demand for another.
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model base
Part of a DSS that allows managers and decision makers to perform quantitative analysis on both internal and external data.
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