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Definition: Strategic HRM
- The practices, policies, philosophies to achieve organizational strategy.
- Should be developed with the input of sr. mgmt
- Provides foundation to attract/develop/retain
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HR Professionals must fill the role of...(4)
- Strategic Partner
- Change Agent
- Manage employee contributions (engagement)
- Administrative Expert
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Proactive HRM involves...
- Early strategic involvement
- Anticipative
- Long term involvement
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Reactive HRM involves..
- Firefighting (short-term)
- Reactive
- HRM as an afterthought
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Definition: Human Resources Management
Management of human resources by MANAGERS within a framework established by HR
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Definition: Human Capital Management
Attracting, retaining, and leveraging the skills and knowledge of the workforce
HCM is not the exclusive domain of HR - enterprise wide discipline of which HR is a key influencer
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Why is strategic HRM important?
Creates a sustainable advantage by increasing strategic value of human capital
Involves all departments and integrates short term (operational) and long term (strategic) planning
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Definition: Human Resources Plan
Describes the number of individuals, experience, and skills required for the organization to function properly. Should be centered on the organization's vision, mission, and values.
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What are the benefits of a HRP
- Plays a critical role in ensuring all HRM issues are being addressed within the org.
- Creates accountabilities, resource requirements, and time frames for initiatives that HR and org are undertaking
- Provides a framework for the org to achieve it's goals
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Definition: Competencies
Broad categories defined by a mix of KSAs
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Definition: Skills
- Learned mental or physical activities that can be measured in terms of performance.
- Ex. Interviewing, driving, typing
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Competencies are a critical lever to produce leadership within an org b/c...
- They guide direction
- Measurable
- Can be learned
- Distinguish & differentiate the organization
- Help integrate mgmt practices
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What are the core competencies all employees should have?
- Flexibility
- Ability to cope with stress
- Customer focus
- Ability to work in teams
- Open-minded/creative
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What competencies should all Sr. Mgmt have?
- Leading change
- Persuading
- Strategic thinking
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What competencies should all middle mgmt have?
- Managing creativity
- Team building
- Implementing change
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Definition: Tacit Knowledge
Knowledge that is difficult to transfer to another by writing it down
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Definition: Explicit knowledge
Knowledge that can be articulated and stored. Can be transmitted to others
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Five core competencies that HR should have?
- Strategic contribution
- Personal credibility
- HR Delivery
- Business Knowledge
- HRM technology
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HR Core Competency 1: Strategic Contribution
- Culture Mgmt
- Fast Change
- Involvement in business decision making
- Leveraging customer info to create customer focused organizations
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HR Core Competency 2: Personal Credibility
- Relationship building
- Delivery results and establish track record
- Effective verbal/written comm. skills
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HR Core Competency 3: HR delivery
- Staffing
- Development
- Org Structure
- HR Measurement
- Legal Compliance
- Perf. Mgmt
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HR Core Competency 4: Business Knowledge
Must understand organization and industry to become key players and use that knowledge to make strategic contributions
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HR Core Competency 5: HRM Technology
To free up time for less administrative tasks and deliver services to employees
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HRM comprises of four elements; each focused on reaching integration with business strategy. These are:
- The use of planning
- A coherent approach to the design and management of personnel systems based on policy/strategy & philosophy
- Matching HRM activities & policies to an explicit business strategy
- Seeing employees as a strategic resource for achievement competitive advantage
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What are four HR programs designed with long-term strategic planning in mind?
- Talent Management
- Leadership Development
- Organizational Performance
- Succession Planning
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Definition: Talent Management
Attract, select, develop careers, manage performance, retain talent, and manage succession
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Definition: Leadership development
Assess, coach, and develop leaders & teams
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Definition: Organizational Performance
Assess, execute strategy, and manage change
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Definition: Succession Planning
Build career ladders for future leaders
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Definition: Vertical Linkage
- How individual performance and behaviour is translated to impact the organization
- Consistency and complementary relationship between people, competencies, strategy, and performance
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Definition: Horizontal Linkage
- How processes and practices ensure cohesion amongst employees
- Creation of an environment and culture that is conducive success
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Definition: Temporal Linkage
- Maintaining a long-term strategic perspective
- Focus on broader issues regarding the direction of the org.
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On a short-term basis organizations need to:
- Set objectives that are linked to business strategy
- Create performance metrics
- Reward performance that is aligned with goals
- Provide short-term training to support delivery of goals
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For a long-term perspective organizations need to:
- Develop a leadership team capable of delivery the strategy of the next decade
- Transform the basic skills and aspirations of the workforce to prepare for long-term
- Create an organizational structure and value set that will underpin long-term success
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