The process of subdividing and departmentalizing an organization
Differentiation
While there are differences in the meaning of
work among countries, similarities appear to exist in _______________
Work content and job context
The process of linking jobs and departments into a cohesive whole
Integration
Fundamentally, what does scientific management undervalue?
The human capacity for thought and ingenuity
Scientific Management, advocated by Frederick Taylor had the following traits:
Emphasized work simplification.
Jobs were not interesting or complex.
The role of the worker is to execute the task carefully.
Differential piece rate payment systems.
Scientific selection and placement of workers
The role of the industrial engineer is to
calibrate and define each task carefully
Developed to overcome boredom, associated with scientific management’s approach to jobs.
Job Enlargement
Job Enlargement is intended to increase _____________ for employees
job satisfaction
Job Enlargement deals with tasks,
and therefore, loads jobs ___________.
horizontally
Like job enlargement, job enrichment is also intended to increases job satisfaction for employees.
Job Enrichment is aimed at increasing _______________ factors in a job,
motivational
Job enrichment loads a job ___________.
vertically
When a clerical employee is given the responsibility and authority to handle certain types of correspondence, the job has been _________.
Enriched
the job characteristics theory emphasizes the interaction between the ___________ and ___________ of the job.
individual and attributes.
Selecting a textbook, formulating course
objectives, specifying course requirements, determining instructional methods,
preparing exams, and developing student performance provide the college
professor with which of the five core job dimensions?
Autonomy
Results will be _________ unless all five core job dimensions are used
short term
People who’s jobs are high on the five core
dimensions are generally more ________, __________, and __________
than others.
motivated, satisfied, and more productive
Enlarging a job is most closely associated with which core job characteristic?
Task Identity
When engaged in their work, people employ and express themselves:
Physically
Cognitively
Emotionally
The 1978 Uniform Selection Guidelines make it clear that HR requirements must be tied to specific ______________ if the are to defend their actions
job-related factors
Without the foundation of a job analysis, it is difficult for an organization to defend
its:
Recruiting
Selection/promotion procedures
Performance appraisal system
Disciplinary actions
Employers are placing increased emphasis on developing and maintaining current and accurate job descriptions as a result of the ____________________.
Americans with Disabilities Act
True or False?
It is important to ask each question exactly the same during an interview because, to be fair; candidates should face exactly the same question faced by candidates before and after them.
True
The Federal Privacy Act of 1974 requires _________________ to have a signed release from a person before it can give information about that person to someone else.
government employers
Which 2 test can only be done after a conditional job offer?
Medical and Psychological Tests
__________________ feedback to employees can prevent surprises later when a formal evaluation is conducted.
2. Developmental Uses-provide feedback, identify strengths, identifying areas for employee growth, career planning
Courts have held that ___________ information is too vague to use when making
performance-based HR decisions
trait - based
Performance appraisals are a ______________ to challenges to HR decisions (terminations and promotions).
crucial defense
Graphic-Rating Scale is numeric scores in a variety of performance categories that allow a rater to mark an employee’s performance on a ________________.
continuum
Requires the rater to gather and consider information from a variety of sources and people. The variety of sources of information outweighs employee disagreement with a single supervisor’s rating.
360°
(Performance Appraisal Type)
Peer assessments are used for _________________ rather than pay, promotion, etc.
developmental purposes
Some evaluators rate within a narrow range,
usually the middle, and move off that base only when extreme behavior requires
it.
This is an example of what type of rater error?
